Dominos Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 50% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.

Sentiment data last updated on March 28, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 76 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3410
Total complaints
3408
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3410 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3410)

Authentic experiences shared by our community for your benefit.

Unprofessional Manager

Complaint from HeatherTheGreat08 on 11 October 2020 about Dominos Pizza.

I actually have two complaints. 1)The Domino's website is down approximately 95% of the time and directs me to contact the store directly to place my order. I wasn't aware until my last visit that you don't automatically get the points... Read more

Comments: 0
Rating:

Delivery paid and not delivered

Complaint from The Vann on 11 October 2020 about Dominos Pizza.

We order pizza from domino's on the Plaza and 36th street at 4:45 we tried calling to see what is happening. My husband pay for the pizzas online the tracker said the pizzas was out of stove at 5:30... Read more

Comments: 0
Rating:

Wrong product delivered - order no. 342

Complaint from Papiya Singh on 11 October 2020 about Dominos Pizza.

The outlet at Shoprex Mall, sector 61, noida delivered simple pizza instead of cheese burst. Compliant them verbally but no intiative taken by their end...prior to that order again wrong item delivered - cheesy dip delivered instead of jalepano dip. Read more

Comments: 0
Rating:

RUDE CUSTOMER SERVICE

Complaint from CARR72315 on 11 October 2020 about Dominos Pizza.

I HAVE BEEN A CUSTOMER FOR OVER 27 YEARS I ORDER PIZZA EVERY WEEK 4 TIMES A YEAR I HAVE 3 BIRTHDAY PARTIES A YEAR FOR THE LAST 11 YEARS ON 10-10-2020 I TRIED TO PLACE MY ORDER NO ONE... Read more

Comments: 0
Rating:

No delivery

Complaint from Abhigna on 11 October 2020 about Dominos Pizza.

I have ordered a pizza for delivery and the time of delivery was about 145 minutes and when I call the location immediately to cancel, my call was not answered. And more over I have waited for the the delivery... Read more

Comments: 0
Rating:

Contactless??

Complaint from Colleenhaluwah on 11 October 2020 about Dominos Pizza.

All deliveries are supposed to be contactless. When my food came the driver knocked on my door and said that i had to sign because i didnt leave a tip when ordering and said that i could leave a tip. Read more

Comments: 0
Rating:

Manager was extremely rude and unprofessional!!

Complaint from Chezy516 on 11 October 2020 about Dominos Pizza.

In regards to I have been coming to the same Domino's for 10 years now. I have not ever receive such poor and unprofessional service from a manager standpoint. I receive my pizza at the window and check it also... Read more

Comments: 0
Rating:

Wrong sauce on wings

Complaint from Tara Donnelly on 11 October 2020 about Dominos Pizza.

I ordered the 16 pc garlic Parmesan chicken wings. When I got home from picking them up I noticed the box was grease soaked. This has never happened before and I have got these same exact chicken wings in the... Read more

Comments: 0
Rating:

Falsified advertisement

Complaint from Yeeyee on 11 October 2020 about Dominos Pizza.

I ordered the 2 or more for 5.99. The wings that were an option on that coupon rang up 7.99. I called the store I ordered from to have the wrong price corrected and not only did the manager tell... Read more

Comments: 0
Rating:

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