Dominos Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 50% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.

Sentiment data last updated on March 29, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 76 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3410
Total complaints
3408
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3410 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3410)

Authentic experiences shared by our community for your benefit.

My order is not delivered but it shows delivered

Complaint from Prabhu Prabhu on 25 October 2022 about Dominos Pizza.

Yesterday I ordered a pizza.But it accedentally place at 11:45 pm.At that time I am at going to another place. So,Pizza is not delivered by delivery boy.But it says it delivered.I am try to cancel my order in app and also... Read more

Comments: 0
Rating:

Bad experience

Complaint from Excoticholidayslk on 24 October 2022 about Dominos Pizza.

Today I ordered on order number 173 at Ratnapura branch order value of 3048.00 as an delivery through your hot line but the rider came up with cash payment receipt without the machine. Again I called to hot line and... Read more

Comments: 0
Rating:

place and order

Complaint from Arlene Bowman on 22 October 2022 about Dominos Pizza.

Every time l call l have to wait at least 10 minutes before l can get my order taking, so l hang up and cal the dominoes in Milton Delaware 19968, they pick up right away, l live in Georgetown... Read more

Comments: 0
Rating:

Pizza tipping

Complaint from Oreolaf21 on 22 October 2022 about Dominos Pizza.

I ordered 2 medium pizza. When I received them 1 of my medium pizza had 2 pizza missing topping. And the other box had 1 and half of pizza missing toppings. I have never had issues. Read more

Comments: 0
Rating:

Handling food without gloves

Complaint from Idontwanttoadd on 22 October 2022 about Dominos Pizza.

Hi, I was in Dominos and noticed no one wears gloves when handling the food. I watch this person add toppings with their hands, touched the counter, scratched their head then went back adding toppings!! Can someone PLEASE asked the... Read more

Comments: 0
Rating:

I pizza undercooked and one burnt on edges

Complaint from Marsha Z on 21 October 2022 about Dominos Pizza.

I ordered 2 pizzas from the mix and match for $6.99 each and also a sandwich ( no problem with sandwich). I picked up the order from store 1537. We have ordered from this Dominos for years and this... Read more

Comments: 0
Rating:

Raw food

Complaint from Melecia on 21 October 2022 about Dominos Pizza.

At 11:07 I ordered cheese bread sticks with no garlic n spicy mango wings but I wanted them well done I kept repeating the guy that took my order said yes and asked me whats my lunch and how... Read more

Comments: 0
Rating:

Very cheap quality and badly handled pizza

Complaint from Pramodraskar on 15 October 2022 about Dominos Pizza.

I ordered 2 pizza's from swiggy app(14102022) Domino's near birla college. Domino's first of all delivered cold pizza at home and second delivery was not handled well ..all the pizza topping slipped one-sided , cheese was spread over sides of... Read more

Comments: 0
Rating:

Order not as requested!

Complaint from Slapshot1234 on 12 October 2022 about Dominos Pizza.

I ordered a pizza with feta and Spanish pizza, I am allergic to onions, the pizza was guile’s with onions. It caused and allergist reaction which caused me to vomit all night and burn my gastric reflux’. Read more

Comments: 0
Rating:

Not picking up call

Complaint from gaga on 10 October 2022 about Dominos Pizza.

I had ringed 5 times until I couldn’t ring again. This has happened many times. Very disappointing. As I tried ringing from another phone but the call ends straight away. Read more

Comments: 0
Rating:

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