Dollar Tree Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dollar Tree over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Dollar Tree complaint process

Do you have a dispute or had a bad customer experience with Dollar Tree? Submit your Dollar Tree complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar Tree.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar Tree complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar Tree?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar Tree complaints chart

We have received 13 complaints about Dollar Tree over the last 12 months. The graph below shows a monthly breakdown.

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Dollar Tree complaint statistics

Curious about Dollar Tree's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

83
Total complaints
83
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 83 ratings

Dollar Tree reviews: (83)

Authentic experiences shared by our community for your benefit.

Filthy, smells like urine store

Complaint from mamaro66 on 25 October 2022 about Dollar Tree.

Sunrise Service Rd, Bay Shore NY. I went in today to pick up a few items. The store is beyond DIRTY! Merchandise everywhere. Two aisles smelled so strongly of urine it made me gag. This store should... Read more

Comments: 0
Rating:

Trashy Store

Complaint from Linda Hardman on 20 October 2022 about Dollar Tree.

Walked into store, what a mess. Aisles full of merchandise on floor, floors dirty, need to be cleaned, boxes on handcart in aisles waiting to be opened and stocked on shelves. A lot of empty shelves. I... Read more

Comments: 0
Rating:

Dirty and extremely disgusting

Complaint from Jillbeane on 10 October 2022 about Dollar Tree.

I was in there today, Oct. 10, 2022. This store is always a big mess, but today, it was awful. The floors are very dirty, boxes blocking the isles, no help. Merchandise thrown all over. It is a health hazard.... Read more

Comments: 0
Rating:

rude

Complaint from addavisfamily@verizon.net on 06 September 2022 about Dollar Tree.

i was in line to pay and saw the next line over was being rung up.I went over and the manager said do you have a question.I said no i am in line to pay.He said rudely do you... Read more

Comments: 0
Rating:

Store Manager straight up a Karen

Complaint from Chaplain Lora Henderson on 15 August 2022 about Dollar Tree.

on 07272022 I ran into your store quickly to purchase 20 clip boards for and event. I asked the cashier if returns were allowed before I purchase these items as I was not sure we would need them. She turned... Read more

Comments: 0
Rating:

Employee

Complaint from Cyndi B on 28 July 2022 about Dollar Tree.

I was buying items for The Calvert Woman's Club Katy Hamman-Stricker Library for the children back to school party. I got to the register and forgot that I did not have my bar code because my billfold had... Read more

Comments: 0
Rating:

Dirty store

Complaint from Severna Park resident on 26 July 2022 about Dollar Tree.

Recently each time I enter the Dollar Tree store in Severna Park, it has become more dirty. Items are laying on the dirty floors. The carpet needs professional cleaning. I spoke with the manager and he replied that they do... Read more

Comments: 0
Rating:

closing early opening late

Complaint from jwynn57 on 23 July 2022 about Dollar Tree.

all the stores near me in north Charleston Sc are closing early and opening late. Every since you went up to 1.25 per item the stores close early and open late what ever happened to 9-9 time at this rate... Read more

Comments: 0
Rating:

Vacant lot behind store

Complaint from hamilton.d55@yahoo.com on 23 July 2022 about Dollar Tree.

There is a piece of property that belongs to family dollar that is beside my house and it hasn't been mowed since I have lived in the village circle.enclosed you will find photos showing. My property line and also the... Read more

Comments: 0
Rating:

employee yelled at me

Complaint from Rebekah on 16 July 2022 about Dollar Tree.

I went into Dollar Tree for band aids and they had the isle blocked off. So I politely asked her if she could hand me a box of band aids. She then yelled at me and said no this isle... Read more

Comments: 0
Rating:

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