Dollar Tree Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dollar Tree over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

Dollar Tree complaint process

Do you have a dispute or had a bad customer experience with Dollar Tree? Submit your Dollar Tree complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar Tree.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar Tree complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar Tree?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar Tree complaints chart

We have received 13 complaints about Dollar Tree over the last 12 months. The graph below shows a monthly breakdown.

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Dollar Tree complaint statistics

Curious about Dollar Tree's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

83
Total complaints
83
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 83 ratings

Dollar Tree reviews: (83)

Authentic experiences shared by our community for your benefit.

Double Charged for 1 item twice in 2 weeks

Complaint from unique67 on 04 December 2022 about Dollar Tree.

2 weeks ago, I purchased items at this store, and got home, only to find out that I was double charged for the same item. Then today, it happened again at the same store. I don't understand why this has... Read more

Comments: 0
Rating:

Return policy

Complaint from Debbie Watson on 02 December 2022 about Dollar Tree.

I had no idea you could not return anything and not get your money back. I went in your Sabraton store yesterday December 1,2022 and bought Christmas items some items I bought was not what I thought they... Read more

Comments: 0
Rating:

Threatened by employee

Complaint from RAS on 29 November 2022 about Dollar Tree.

Hi My name is Rachel S and my daughter and I were in your store 8716 on 112522. When we got in line to check out approximately 4: 04 (per my receipt time) ‘Karena’ was at register... Read more

Comments: 0
Rating:

Nothing for Chanukah

Complaint from mamoop24 on 16 November 2022 about Dollar Tree.

I went to the Dollar Tree store and was shocked, disgusted and disappointed to be told that no Chanukah products were available in the store. I was surrounded by an unbelievable amount of Christmas and Thanksgiving items but not... Read more

Comments: 0
Rating:

management

Complaint from Daizy1960 on 13 November 2022 about Dollar Tree.

management asked my son to leave the store because of customer complaints, He is an adult with a mental disability, I defended my son and told the manager he is mentally disabled and that it was the customers' problem. Store... Read more

Comments: 0
Rating:

order on line

Complaint from lkvool on 12 November 2022 about Dollar Tree.

Would like to order gossner milk on line and have it delivered to the store. But when you try to have it sent to the store it will not allow you to click on the link to have it delivered... Read more

Comments: 0
Rating:

Rude employees

Complaint from Virgie on 02 November 2022 about Dollar Tree.

around 5pm today the lines were long approx. 8 to 10 people in each of the2 lines the cashier walked away not saying ill be back or excuse me. after waiting in line for about 10 to 15 minutes one... Read more

Comments: 0
Rating:

Rude and unprofessional employee

Complaint from Barb Vining on 01 November 2022 about Dollar Tree.

As I approached the entrance of the store, I was appalled by the rude and unprofessional behavior of this sales associate. His name is Jonathon and behaved very unprofessionally. He was arguing with his girlfriend on the phone and asked... Read more

Comments: 0
Rating:

no package

Complaint from brenhig1 on 29 October 2022 about Dollar Tree.

they don't have package, and I need it now. have email that says to pick up my order. There is no package to DT for my order number. I need these right away and have no way to go pick... Read more

Comments: 0
Rating:

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