Customer service
Complaint from Tinoavery on 12 September 2023 about Dollar Tree.
Manager rude store dirty,disorganized, uboays on floor where customers can't shop Read more
Dollar Tree complaints
Dollar Tree Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dollar Tree over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Dollar Tree complaint process
Do you have a dispute or had a bad customer experience with Dollar Tree? Submit your Dollar Tree complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar Tree.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dollar Tree complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Dollar Tree?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Dollar Tree complaints chart
We have received 13 complaints about Dollar Tree over the last 12 months. The graph below shows a monthly breakdown.
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Dollar Tree complaint statistics
Curious about Dollar Tree's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!
83
Total complaints
83
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
83 ratings
Dollar Tree reviews: (83)
Authentic experiences shared by our community for your benefit.
I believe one of your credit card terminals is compromised
Complaint from Kelly Wetzel on 02 September 2023 about Dollar Tree.
All I went to Dollar Tree today twice and used my credit card. And now I have a bunch of fraudulent charges to my card. So I believe in my card was in the card skimmer it had been compromised... Read more
Discrimination
Complaint from Sister_Love34 on 17 July 2023 about Dollar Tree.
You are not to discriminate against people. There are seven sex offender’s in Delphi, Indiana. I have never been band from any story do to my criminal record. Tiffany for the Delphi family dollar/dollar tree had no right under law... Read more
Returns
Complaint from Kingd74 on 22 February 2023 about Dollar Tree.
Your return policy is causing you to loose sales. I went to my local dollar tree in Johnstown pa. Previously I bought a cute little leprechaun decoration but when I got it home I realized that it was missing a... Read more
No paper towels for three weeks
Complaint from Dollar Store on 15 February 2023 about Dollar Tree.
We have not had any paper towels at this location for approximately three weeks. We will stop shopping at this location if you continue to not have the items we need. Read more
Service
Complaint from Durango X. on 20 January 2023 about Dollar Tree.
I had gone to this dollar tree and I had to wait on line for approximately 20 minutes...my health is not very good because I have several fractures in my back and I am unable to stand for more than... Read more
Fell at dollar tree
Complaint from wfdjmd9998@aol.com on 16 January 2023 about Dollar Tree.
On Jan 15 2023 i was walking out of the dollar tree and there was a fork lift in front of the door(ver dangerously parked. I tripped and fell. Broke glasses, injured arm and hand. I made... Read more
We do not get what we ordered and were never advised.
Complaint from Kathy Owens on 03 January 2023 about Dollar Tree.
In the past, we ordered dog biscuits. The order was never shipped but we were not aware that. the order was cancelled. They could have let us know. We have now ordered more dog biscuits and are... Read more
Manager apperance
Complaint from Lisa Short on 09 December 2022 about Dollar Tree.
Manager working at cash register wearing cardboard box on her head and a cardboard mustache. Asked her why. She replied that she was a funny person. Very disturbing! Read more
messy outside in parking lot
Complaint from molly18@twcny.rr.com on 05 December 2022 about Dollar Tree.
One side of store facing another store, along the curb where we park is always a mess of cardboard and other junk. It males the store look terrible. Doesn't anyone clean up on that side? Read more
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