Dollar General Complaint Sentiment: Negative

Our sentiment meter has identified a 45% increase in complaints about Dollar General over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dollar General's offerings.

Sentiment data last updated on April 24, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

436
Total complaints
434
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 436 ratings

Dollar General reviews: (436)

Authentic experiences shared by our community for your benefit.

Slander harrassment with false accusation

Complaint from Dj1021971 on 16 August 2023 about Dollar General.

I paid for my groceries on self checkout when 2 new employees approached me and accused me of not scanning my 1st item which was not true. Then they picked another item whem that didnt work. They were very hateful... Read more

Comments: 1
Rating:

Horrible staff

Complaint from Ex dollar general customer on 16 August 2023 about Dollar General.

The manager is the most rude unprofessional women I have ever met. She harasses Custemors and I have witnessed her making false allegations on innocent custemors humiliating them in front of everyone. She follows them around and her and her... Read more

Comments: 0
Rating:

Disrespectful

Complaint from Earlelwood on 14 August 2023 about Dollar General.

The manager was very disrespectful and cussing at me because I used a step ladder they left in a isle to get something off a top shelf Read more

Comments: 0
Rating:

Rude response to questions ,I

Complaint from Boobot on 10 August 2023 about Dollar General.

Rude behavior to questions ,,I don't care ; is all the two employees kept saying and that he would take me out. , I demand something be done this is ever re curring .at this location Survalence video just be check... Read more

Comments: 0
Rating:

Money card

Complaint from JacobEwing1 on 10 August 2023 about Dollar General.

I bought a money card for amount of 500$ , when I went to activate the card I couldn't. So I called the number that the card provided an the place told me the card was not swiped correctly at... Read more

Comments: 0
Rating:

Mistreatment

Complaint from Summerdays13 on 06 August 2023 about Dollar General.

There is a lady who works there short with short dark brown hair. She rude to customers and she’s rude to staff. She also likes to sit in the office and do nothing but talk on the phone. Read more

Comments: 0
Rating:

Hot air

Complaint from Tanya ledesma on 06 August 2023 about Dollar General.

I am sending this in due to mistreated staff. I was personally in the store located at 1024 Bridgewood Dr Fort Worth, TX 76112-0802. For maybe 10 min. This staff is wonderful. I was pouring... Read more

Comments: 0
Rating:

Homeless guy Infront all time

Complaint from Joyal on 06 August 2023 about Dollar General.

I have done filed one complaint there's a homeless man lives there outside the store and he lays in front of the store all day long it's not good for business cuz I'm fixing to stop going there Read more

Comments: 0
Rating:

Coupons

Complaint from EmilyJade on 05 August 2023 about Dollar General.

Coupons never go through. Store system is older than me and hardly works. Read more

Comments: 0
Rating:

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