Our sentiment meter has identified a 45% increase in complaints about Dollar General over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dollar General's offerings.
Sentiment data last updated on April 23, 2024
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We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Val106 on 14 September 2023 about Dollar General.
Week after week my online order is being cancelled due to no reason at all. It’s not due to items not being in stock. The manager told me that the system is canceling the orders. My credit card on file... Read more
Complaint from Nobe on 08 September 2023 about Dollar General.
I frequent my local Dollar Store at least twice a week sometimes more and I always bring my ESA as my Dr advised… up until today it’s NEVER been an issue but for some reason I had to remove him... Read more
Complaint from CanneB on 07 September 2023 about Dollar General.
This is the third time I’ve gone into my local $G and failed to see any employee at all. It’s starting to seem as though they open up the store in the morning then leave. I’m well aware that isn’t... Read more
Complaint from Luci67 on 01 September 2023 about Dollar General.
I went in store on August 29th at or around 4:20 p.m. I use to love shopping at this particular Dollar General....others too in the past. It was always a pleasure. , I have encountered a not so friendly woman,... Read more
Complaint from Gin777 on 29 August 2023 about Dollar General.
Went to duffield VA dollar general cashier rude about getting a can of coffee off the top shelf and just hateful while there another customer asked for help with a case of waters bc she had just had chemo and... Read more
Complaint from JuliedogJulie on 23 August 2023 about Dollar General.
It’s to hot to go inside the store and the employees are to hot to give service. The store closes till at night hoping it will cool off Read more
Complaint from S.crew on 22 August 2023 about Dollar General.
They never have anything they are always running low on supplies and the delivery truck is always two or three days late there's why have a store if it's never stocked properly and when they do get stuff in it's... Read more
Complaint from AgainstRacist on 21 August 2023 about Dollar General.
A Hispanic worker has been racially profiling African Americans at this store so I began recording myself when I go there. This woman was upset because me(African Anerican) and my (Latino) partner moved from one self serve kiosk to another... Read more
Complaint from Vengefulness on 17 August 2023 about Dollar General.
One of the employees proceeds to follow you around all the while chatting on her phone and giving a unpleasant expression to us. She's also the same employee who will text at the register mid transaction and ignore the customer,... Read more
Complaint from Kaiser1017 on 16 August 2023 about Dollar General.
Tried to use a 5 digital coupon and they told me that it was only for sat, sorry but no where on that coupon did it say Saturday only, said it g Was to expire on the 19 of this month.... Read more
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