Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +17%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

436
Total complaints
434
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 436 ratings

Dollar General reviews: (436)

Authentic experiences shared by our community for your benefit.

Discrimination against immigrant

Complaint from WendellRichburg on 29 September 2023 about Dollar General.

My sister in law Anna Strouik refugee immigrant from Ukraine, went to the dollar general store on hwy 31 south in Brewton Alabama on 26 September 2023 at around 9am. She went to the coffee and the price said $3.95... Read more

Comments: 0
Rating:

Discrimination against employee

Complaint from Dg2023 on 27 September 2023 about Dollar General.

I worked for dollar general for 7 years , started as a cashier and got all the way up to store manager up until March of 2023 when I feel as though I was wrongfully terminated. They fired me because... Read more

Comments: 0
Rating:

A rat in the store

Complaint from Deechip on 25 September 2023 about Dollar General.

I was shopping and turned to go down an aisle and a rat approximately a footlong or larger ran to me ran at me I tried to hit it with my buggy and it kept lunging towards me it finally... Read more

Comments: 0
Rating:

Stereotyping and Harassment

Complaint from Dcrusoe35@gmail.com on 23 September 2023 about Dollar General.

I was an accused of Being a person that stole From the store when I ask to speak to the manager about the situation, The store employee called the police In had a No Trust passing put on me for... Read more

Comments: 0
Rating:

Extremely rude and store is disgusting dirty

Complaint from Bobfla on 17 September 2023 about Dollar General.

Not too sure if the cashiers are on drugs or not extremely rude. It's extremely hard to manage through the store because the shelves have never s stocked and the new merchandise just sits in isles Read more

Comments: 0
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Refund for purchasing stem cards

Complaint from I have been waiting for too long to get my money back on 17 September 2023 about Dollar General.

I purchased some stem cards on August 5th 20 the woman forgot to activate my cards and sent me on my without activating my cards I went back to the store to let her know she didn't activate it and... Read more

Comments: 0
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Miss pricend / and I think I was lied to

Complaint from Stracy on 15 September 2023 about Dollar General.

Sign on the cooler door said Coors,and miller light, on sale for 9.95 a 12 pack of cans until 9-15-23 when I attempted to buy two 12 packs on 9.13.23 I was charged 14.95 or 50% above what the sign... Read more

Comments: 0
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Dollar General

Complaint from flowers123 on 14 September 2023 about Dollar General.

09/14/23 1:30 PM There was only one checkout open, it was a self-serve, cash/debit only. I asked the clerk if she could open the other checkout ring me out, since I'd never done a self-serve before I was... Read more

Comments: 0
Rating:

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