Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +17%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

20
18
16
14
12
10
8
6
4
2
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

436
Total complaints
434
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 436 ratings

Dollar General reviews: (436)

Authentic experiences shared by our community for your benefit.

Store service

Complaint from Yfrancia33@gmail.com on 07 November 2023 about Dollar General.

I am a frequent visitor at this location, every time I go there, there’s no baskets for shopping, I’m witnessing people run out of the store with unpaid merchandise, I notice two women there during the day, I don’t know... Read more

Comments: 0
Rating:

Bum

Complaint from James lynch on 30 October 2023 about Dollar General.

You need to take the bench up,you have a bum hanging out everyday with his dog,I will not be going there no more till you do something about this. Read more

Comments: 1
Rating:

Manager

Complaint from Grammytootse on 30 October 2023 about Dollar General.

The new manager is one of the worst managers I’ve been in contact with. He is always yelling at the employees in front of customers he is always complaining that people need to use the self checkout because he doesn’t... Read more

Comments: 0
Rating:

Store has not been clean in months

Complaint from Nelliepoo1032 on 14 October 2023 about Dollar General.

I stopped at my local Dollar General here in Webberville Mi. I had my Mother, who is wheelchair bound, with me. We could not get her through the isles. There was so much stuff n the floor that unless, I... Read more

Comments: 0
Rating:

loud cussing music

Complaint from mwhitecotton on 14 October 2023 about Dollar General.

when i walked in there was loud music , rap with all the cuss words. children go jn there. made me not want to shop there and leave. was on 10/13 about 7 oclock. Employees didnt seem... Read more

Comments: 0
Rating:

No help checking out

Complaint from Marilyn W on 11 October 2023 about Dollar General.

I went to Dollar General to pick up some Halloween candy and a Swiffer Wet Jet. Got my shopping done and went to checkout. There was a man in front of me and the register said to use the self... Read more

Comments: 0
Rating:

Very rude and discrimination employee

Complaint from bigdave69 on 08 October 2023 about Dollar General.

A rude cashier he told me she hates me refused to ring me up at the cash register cause the self checkout wasn't working. Every time I go to the store she gives a dirty look, I always been nice... Read more

Comments: 0
Rating:

Really poor customer service

Complaint from danamolnar57@yahoo.com on 06 October 2023 about Dollar General.

Stood in line waiting 5 minutes for cashier I do not used self checkout and that should not be the only option available I was ignored I even called the store no one answered I will not be going... Read more

Comments: 0
Rating:

Racially profiled, Harassment and stereotyping

Complaint from Dcrusoe35@gmail.com on 06 October 2023 about Dollar General.

I Was racially profiled by a manager at Dollar General, when I ask to speak to a higher manager she got upset and called the police. I was only trying to speak with the higher manager because she had told... Read more

Comments: 0
Rating:

Area Manager??

Complaint from SammyLewis on 03 October 2023 about Dollar General.

On 09/30/2023 @ about 5:15 am I was getting a shopping cart from a neighboring business when I heard someone scream to put it back. I ignored the person and continued on. The lady followed me to the rear of... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?