Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +17%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

436
Total complaints
434
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 436 ratings

Dollar General reviews: (436)

Authentic experiences shared by our community for your benefit.

Stolen gift card

Complaint from Never again 2 me on 18 December 2023 about Dollar General.

I purchased a gift cardfrom dollar general giving the cashier $500 cash. Went I got home and checked the balance on the card no money was pit on the card. I went back to the store and was told there's... Read more

Comments: 0
Rating:

Rude disrespectful

Complaint from MigLo on 17 December 2023 about Dollar General.

I get up to the counter and the cashier acts like she don't want to be bothered at work and has a really better than thou attitude. Twice this has happened to me. The first time she rolls her eyes... Read more

Comments: 0
Rating:

Rude and disrespectful

Complaint from Lola A Blunt on 15 December 2023 about Dollar General.

Was followed around store but not offered assistance. When I asked for price of product she said these are the same price as (and walked over to a different location ) these. She did this twice. The xmas display had... Read more

Comments: 0
Rating:

Wrongly accused, With no proof

Complaint from AshleyMoore on 04 December 2023 about Dollar General.

My husband I walked into the Dollar General market here in Jefferson, TX on Nov 30,2023 to get a few things, had a basket of three things 2 lady’s walked up to us saying my husband didn’t scan... Read more

Comments: 0
Rating:

BOTTOM LINE OVER EMPLOYEES SAFETY

Complaint from BOYCOTTDOLLARGENERSL on 21 November 2023 about Dollar General.

I'm so appauled by what witnessed yesterday afternoon in Dowgiac mi dollar general. I watched a woman pretty much assuslt the cashier working the register who by the way was working alone and she was going above and beyond to... Read more

Comments: 0
Rating:

Absolutely ridiculous customer service

Complaint from Tamlindley on 15 November 2023 about Dollar General.

Every store in the town of Rockport TX has horrible customer service. Only 1 employee and a manager working and the manager sits on their butt in the office and never comes out . The employees... Read more

Comments: 0
Rating:

Being rude

Complaint from Taeee97@ on 10 November 2023 about Dollar General.

He was a Hispanic dude trying to accuse me of trying to not pay when I already scan my items he stood further back watching me but they had another dude in the store going around asking people to buy... Read more

Comments: 0
Rating:

Accused of shoplifting

Complaint from lorenacurrie8@gmail.com on 08 November 2023 about Dollar General.

On November 7,2023 at around 9:00 pm I'm walking into the store and the night manager puts her arm out so I don't keep walking stop's me and says you can't come in leave I asked why and she said... Read more

Comments: 0
Rating:

LIARS/UNPROFESSIONAL

Complaint from Cneffdollargeneral on 07 November 2023 about Dollar General.

I typically go into this store every couple of days and purchase milk for my son and a case of soda. This morning like any other time I ran into the store after dropping my son off at school. As... Read more

Comments: 0
Rating:

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