Complaints about Direct Express

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Statistics of Direct Express in the category Payment Providers

172 complaints last year
1.1 /10
653 ratings
653

Direct Express complaints:

Fed up

Complaint from on 05 March 2020 about Direct Express in category Payment Providers

I absolutely hate this card!!!!! Web site is impossible and complicated!!! Card services online are slow, hard to read and maintain, impossible to do quickly complicated and completely outdated!!!!? Hate hate hate this danm card and hate they're service and... Read more

Comments: 0
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Unbelievable

Complaint from on 05 March 2020 about Direct Express in category Payment Providers

This company is supposed to be there so disabled people who receive a social security can get there money safely on a card. I just waited a total of 6 hours to get ahold of somebody through their phone number.... Read more

Comments: 0
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Fraud

Complaint from on 01 March 2020 about Direct Express in category Payment Providers

Almost 400 was taken off my card without me knowing in September 2019 and I filed a complaint and they never notified me by mail like they said they would and when I called to check on the investigation they... Read more

Comments: 0
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Direct Express

Complaint from on 28 February 2020 about Direct Express in category Payment Providers

While going over my Direct Express transactions in February, I noticed an $87.00 deduction from a company I had ordered a sample cream from. On the same day I sent them $4.95 for SH they deducted the $87.00... Read more

Comments: 0
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Return of my benefits

Complaint from on 27 February 2020 about Direct Express in category Payment Providers

Direct Express will not return my provisional monies November 2019 there was an unauthorized transaction on my SSI taking all of my benefits for that month I filed a complaint with direct Express went over it with him did everything... Read more

Comments: 0
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Unable to transfer funds.

Complaint from on 27 February 2020 about Direct Express in category Payment Providers

Been trying to transfer funds to My savings account Since August 2019. They keep making excuses. I have sent everything and more with no response to anything. On Feb. 14,2020 tried to transfer once again with no results. Went on... Read more

Comments: 0
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Identity theft

Complaint from on 19 February 2020 about Direct Express in category Payment Providers

On October 21 I got ripped off for 3000$. I did all the paperwork and was told that it would be taken care of on December 6th. They told me that I was one who transferred the money to an... Read more

Comments: 0
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