Our sentiment meter has detected that Direct Express complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Direct Express, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Direct Express? Submit your Direct Express complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 124 complaints about Direct Express over the last 12 months. The graph below shows a monthly breakdown.
Curious about Direct Express's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Direct Express. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Direct Express is located at P.O. Box 245998 San Antonio, TX 78224-5998 . You can contact the customer service of Direct Express by calling +18887411115. If you want to reach out to Direct Express through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from dougpi on 21 July 2022 about Direct Express.
Who are these scumbags? They lie and scam U.S. Veterans. They lie and scam those of us on Social Security. They have no respect for three U.S. Embassies,The Social Security Administration,The Michigan State Police and as one of them have... Read more
Complaint from teshanjj@yahoo.com on 20 July 2022 about Direct Express.
I have been trying since 71822 to use my direct express card to do a money transfer on paypal. I have spoken to reps and level 2 reps and supervisors who all say they whitelisted my card so I could... Read more
Complaint from livra59 on 17 July 2022 about Direct Express.
On 13 May 2022 I contacted Direct Express letting them know that my car with my wallet in it had been stolen. I them cancel my card and issue me another. I also had discovered when I checked my card... Read more
Complaint from mygirlsnme7 on 15 July 2022 about Direct Express.
It's been a month and I still have not received it. The first call I had to update my address so I sent in my ID and social security card they verified they received it I waited for the card... Read more
Complaint from RobbedByDirectExpress on 11 July 2022 about Direct Express.
On 6292022 All my ID docs and bank card were stolen by an abuser Between 712022 to 752022 It took many calls and 22 hours on hold get Direct Express to answer the phone. I told them of the card and... Read more
Complaint from Elizabeth65 on 09 July 2022 about Direct Express.
I faxed over my state ID twice at 877-507-00 12 they still would not activate my cad. Elizabeth A. Trusty Read more
Complaint from CODGER on 04 July 2022 about Direct Express.
UNABLE TO LOG ON TO DIRECT EXPRESS.I DON'T BELIEVE YOU HAVE HEAVY CALLS AT 300 IN THE GMORNIN Read more
Complaint from jaxboy2915 on 04 July 2022 about Direct Express.
I can't get s hold of anyone, never can i get thru i get 1600 month disabiity and now since they only gave me, 300 my car is getting repoed, my bills are late, and I have zero money I... Read more
Complaint from DirectExpressingRage on 02 July 2022 about Direct Express.
I am so sick of every single month there’s something wrong. If they’re not freezing my account on payday (gasp how dare I spend my money when I receive it), then there’s an issue if I happen to make an... Read more
Complaint from jojowhitegirl on 02 July 2022 about Direct Express.
My card declined I called the number on back of card several times kept telling me there is to many calls then disconnected me. Finally after 2 hours a person answered said I called the wrong department she would transfer... Read more
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