Direct Express - My October Deposit was fraudulently used in the total amount of $580.87
Complaint from Gary l boone on 03 November 2022 about Direct Express.
Direct express denied my conplaint, Read more
Our sentiment meter has identified a 43% increase in complaints about Direct Express over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Direct Express's offerings.
Sentiment data last updated on March 29, 2024
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We have received 134 complaints about Direct Express over the last 12 months. The graph below shows a monthly breakdown.
Curious about Direct Express's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Direct Express. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Direct Express is located at P.O. Box 245998 San Antonio, TX 78224-5998 . You can contact the customer service of Direct Express by calling +18887411115. If you want to reach out to Direct Express through their own website, you can use their contact form.
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Complaint from Gary l boone on 03 November 2022 about Direct Express.
Direct express denied my conplaint, Read more
Complaint from Jj87 on 25 October 2022 about Direct Express.
Noticed fraud on Oct 5th. Called and filed dispute. Over 1300 dollars over a few months. They denied my claim for conflicting claims? There were no conflicting claims. Someone used it on Walmart.com in a a state I've never even... Read more
Complaint from Tizzle on 25 October 2022 about Direct Express.
On October 1st 2022, someone stole my funds outta of my account 600.00 dollars I filed a complaint and they denied it said that it was conflicting information. I have 5 children I am a single mother struggling so very... Read more
Complaint from DirectExpress Sucks on 22 October 2022 about Direct Express.
I have a pending refund in the amount of $233.19 from Walmart.Com. They have had the money for 2 days now and won't release it to my card. When I call I get an attitude from the customer service agent. Read more
Complaint from AnneKelly on 22 October 2022 about Direct Express.
I’ve been trying for 23 days to get my money out of my account and they refuse I’ve tried over and over and over Read more
Complaint from Pparry222@gmail.com on 21 October 2022 about Direct Express.
Old card canceled new card activated merchant tied to refund old card you declined they will not refund the new card I want my refund I will take both to the bbb already complaint on netstreamers very rude to me... Read more
Complaint from Ronda Austin on 13 October 2022 about Direct Express.
I need a replacement card . The chip on the card is chipped. I just want a replacement. I am being told I have to cancelled the card and wait for an other. This is for stolen or lost cards... Read more
Complaint from TommySparkle on 09 October 2022 about Direct Express.
I reported my Direct Express debit card lost almost 3 months ago and Direct Express Direct Express will not send me a replacement debit card. As a result, I have not enable to access the funds in my account social... Read more
Complaint from Atmywitsend on 07 October 2022 about Direct Express.
I purchased an App online that I understood the price to be 11.97 a month for one year. When I checked my card after making the purchase I realized that the payment was all months payments in one for... Read more
Complaint from Willow53 on 07 October 2022 about Direct Express.
I switched my onto one of their cards. I had changed my information before I received the card. Still sent it to the the wrong address and then I had to pay $13.50 just to get it at the correct... Read more
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