I visited a show shoe today in moultrie,Ga with my two young daughters. There were 3 women working. Two white ladies and a black woman was working. I had brought three pairs of shoes to the counter and was rung up by the older white lady with glasses. I seen a sign where you could buy a pair of shoes and get half on the second pair. I was informed that I had to get a certain brand in order to get the discount so I went back and got another pair. The black lady had to return my items in order to give the the shoe half off. I assume it was the manager because she had keys that was doing my transaction at this point informed me that I needed a id to do the return which I found very prejudice because I didnt have one. She refused to do my return. I had to go to my car and get my sisters. The woman had a rude and nasty attitude. At one point she didnt want to accept my phone number to do the return. She than proceeded to answer the phone and carry on a full conversation with that person. She was so rude and inconsiderate of my time and money I was spending. She than proceeded with the return after I asked the other associate to ring me up because the cashier was busy on the phone. She than refused to put my items in a bag and asked the cashier that rung me up the first time to bag my things and walked away. I asked the black cashier for her name and she refused to give it to me. I will be returning all 4 shoes tomorrow and speak to the store manager about her behavior. I would not recommend this store to any of my family and friends. Worst customer service ever.
An apology from that rude manager would be nice but just for the store manager to speak to her about her customer service skills will do.