My complaint:
I was on hold for over an hour – The customer service representative hung up on me.
Suggested solution:
Company should call back. Understand that people-I customers adjust the volume on their phone which is what I was trying to do
Complaint from Pamela Rogers reported on 17 November 2020 about Direct Express
I was on hold for over an hour – The customer service representative hung up on me.
Company should call back. Understand that people-I customers adjust the volume on their phone which is what I was trying to do