Our sentiment meter has identified a 100% increase in complaints about Crypto.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Crypto.com's offerings.
Sentiment data last updated on April 24, 2024
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We have received 11 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from DAVID GUWOP on 04 November 2021 about Crypto.com.
ON NOVEMBER 1 2021 A ETRANSFER FOR 500$ WAS SENT TO CRYPTO.COM TO BE DEPOSITED IN MY FIAT WALLET THE RIGTH REFERENCE NUMBER WAS INPUTED IN THE MESSAGE FIELD, 6 BUSINESS DAYS LATER THE TRACKING OF THE FUNDS WAS REJECTTED... Read more
Complaint from Danyal.azari on 03 November 2021 about Crypto.com.
Hello I sent 912 usdc from my wallet to one of crypto.com wallets by wrong chain type It is 85days they don't return my coins. Read more
Complaint from Moparguy on 31 October 2021 about Crypto.com.
I notify crypto.com I want my money it's been sitting in a wallet waiting to be transferred to my Chase account for 9 days I keep getting a runaround about it if need be I will contact the SEC to... Read more
Complaint from mmucino on 30 October 2021 about Crypto.com.
Crypto.com has my account put on hold since 21 days now and it logically cant even justify why, i made a deposit of 2300 usd through my debit card successfully to buy crypto and then suddenly after making it saw... Read more
Complaint from Shanos on 30 October 2021 about Crypto.com.
I am unable to withdraw cash on my crypto card, although I was drawing cash no problem for months it suddenly stop giving cash and the ATM's all said I had zero funds regardless of there being money on my... Read more
Complaint from Armirican on 29 October 2021 about Crypto.com.
On October 12 my Doge and Shiba coins were transferred out of my account. I reached out to crypto and they had me set up another email because they said I was compromised. Then after weeks they came back and... Read more
Complaint from Justice50 on 29 October 2021 about Crypto.com.
On 10272021, I was logged into my cyrpto app and my financial information was not appearing detailing my balance. I emailed a complaint at contact@cyrpto.com. In addition, I attempted to log in again to and was unable to access my... Read more
Complaint from Emilio on 26 October 2021 about Crypto.com.
I was really excited to work with the company, as it seemed to have a lot of nice online services. I opened the account successfully, deposited some test money, converted to crypto and withdrew to an external wallet. Then, I... Read more
Complaint from Irrelevant on 24 October 2021 about Crypto.com.
On 101621 I wanted to send one of my crypto holdings from my crypto.com wallet to another address and I am required to enable 2FA in order to add an external wallet address, fine. After setting up 2FA and having... Read more
Complaint from Beatbreaker on 23 October 2021 about Crypto.com.
I used the Crypto.com app to have a deposit made into my account there. The app generated a QR code to be scanned by my other wallet app for the deposit info. After I scanned the... Read more
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