Complaint: complaint resolved

on 18 August 2021 about in category Online Services

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

The complaint I had with Capital One has been resolved. There is no place on the site where one can indicate the problem has been resolved.

0 0 votes
Justified complaint?

Suggested solution:

It would be nice if somewhere on the site that a complainer can indicate that the complaint is no longer valid.

Message from Bizzy from

1 month ago - Complaint is picked up by

Message from Bizzy from

1 month ago - Complaint is solved by

Responded on 18 August 2021 at 11:43

Offered solution:


You can mark a complaint as \'resolved\' by going through the following steps:

- Login
- Click on the complaint
- Click on \'mark as resolved\'

Please let us know if you have any questions.

Best regards,
Tom -

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