It keeps saying we’re having trouble accessing these titles for you right now. Please try again for the past hour.. Read more
Netflix complaints
Netflix complaint process
How and why file a complaint about Netflix?
Do you have a dispute or had a bad customer experience with Netflix? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Netflix.
Current sentiment: GOOD
Complaints over the last 30 days have decreased by -100% compared to our normal rate.
Netflix complaint statistics
1386
Total complaints
1386
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
1386 ratings
0% of all complaints resolved
Netflix complaints last year
We have received 4 complaints about Netflix over the last 12 months. Here is an overview per month:
10
9
8
7
6
5
4
3
2
1
0
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Netflix Contact Information
Complaint line phone number:
1-866-579-7172
Webcare email:
Corporate HQ address:
Website contact page:
Netflix Reviews: (1386)
Money Deduction
Complaint from Hirakjyoti Gogoi on 16 August 2025 about Netflix.
I am not a Netflix subscriber and my money has been deducted Read more
Paid for service and did t get it
Complaint from Terriblenetlickseecive.com on 26 November 2024 about Netflix.
Netflix servers froze and after we paid for services, they failed Read more
Live Boxing Event Shambles
Complaint from DrT on 16 November 2024 about Netflix.
The Tyson Paul live event on Netflix was broken right throughout the event. Then when complaining to their customer service, I had to wait over 3 hours to be told that they'll look into it, but it was never resolved.... Read more
Charged for a year for an account they said they had deleted
Complaint from Eric Lepine on 25 October 2024 about Netflix.
Netflix suspended our account in September 2023, and when we contacted them, they said they had deleted it, and didn't provide any sort of explanation on why it happened, nor offered any way to revive our 7 years old customer... Read more
Account was hacked
Complaint from JandKjordan on 13 March 2024 about Netflix.
My account was hacked and someone changed it from basic to premium plus added another user. Netflix said there is no way to return me to basic because it was changed. I didn’t make the change but they didn’t care... Read more
I have been getting charged for two accounts for a year when I only opted for one account. I chose the £10.99 deal which has been taken from my account along with £15.99/£17.99 every month also. I have been refunded... Read more
Child Nudity
Complaint from NicoleMeyer on 18 February 2024 about Netflix.
On the streaming platform Netflix. A inappropriate film called “Changed Up” that features two children, a male and female. These two young innocent children are inappropriately exposed showing full genitals. I am ashamed that Netflix even entertains something this disturbing.... Read more
The Netflix account not activated after payment
Complaint from Krishna Harikumar on 15 February 2024 about Netflix.
I payed the amount of 199 through my gpay on feb12 but the account still not activated the process in my Netflix account Read more
How is it that they can take your money in 5 minutes but tell you it will take 3 days to refund??? I know they keep money in there account to make them interest. Give my money back I'm going... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people