Checkers Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Checkers over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Checkers's offerings.

Sentiment data last updated on April 20, 2024

Checkers complaint process

Do you have a dispute or had a bad customer experience with Checkers? Submit your Checkers complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Checkers.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Checkers complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Checkers?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Checkers complaints chart

We have received 11 complaints about Checkers over the last 12 months. The graph below shows a monthly breakdown.

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Checkers complaint statistics

Curious about Checkers's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 49 ratings

How to contact the customer service of Checkers?

Below, you will find the contact information for the complaint department of Checkers. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-800-8072
Contact form:

You can contact the customer service of Checkers by calling 1-800-800-8072. If you want to reach out to Checkers through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Checkers reviews: (49)

Authentic experiences shared by our community for your benefit.

Spoiled Inhouse Product

Complaint from Pontac on 23 January 2023 about Checkers.

On Friday, 20 January 2023, I purchased a Peppermint Dessert, packed inhouse. Upon opening the container at home, I discovered the product was mouldy. Since the item cost only R12-23, I had no intention of returning it to the store. Further,... Read more

Comments: 0
Rating:

Management

Complaint from Hfire on 10 January 2023 about Checkers.

We'll one I don't know who I was working for because there was more than one that said they owned something there. And apparently because I had a health problem things went wrong. Because no one wanted to work with... Read more

Comments: 0
Rating:

Food ( Deep Sea Double)

Complaint from salvation on 14 December 2022 about Checkers.

I stop by this location on Tuesday to get the deep sea double because they are really good, But today the fish sandwich was old and hard, I was very disappointed, I live 4 miles away, I tried calling... Read more

Comments: 0
Rating:

PRICE KOFFIEHUIS PRONTO

Complaint from DECEMBER 2022 on 13 December 2022 about Checkers.

WE BUY KOFFIEHUIS PRONTO BAGS FOR MANY YEARS BECAUSE OF VALUE FOR MONEY AND QUALITY RECENTLY THE PRICE WENT UP FROM R42.00 TO DEC 2022 PRICE R67.00 ENQUIRY WITH MANAGER RESULTED IN A ANSWER THAT THEY GET PRICING FROM HO... Read more

Comments: 0
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Caprese Pasta Salad

Complaint from Van Wyk on 11 December 2022 about Checkers.

I've purchased a 500g caprese paste salad on Sunday morning, I opened it on Tuesday evening for supper and found the cherry tomatoes and mozzarella cheese was not fresh. I did not take a pic as i gave it to... Read more

Comments: 0
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No stock voucher

Complaint from P Rooplal on 16 October 2022 about Checkers.

I've been to the store earlier today to purchase the Lamb on special. I was told that they don't have stock. I requested a voucher so when they get stock i can get it at the same price. Spoke to... Read more

Comments: 0
Rating:

Xtra Xtra savings weekend specials 14 to 16 October

Complaint from Ms Naidoo on 15 October 2022 about Checkers.

Firstly I tried to purchase the lamb on special through the 6060 app. I could not. Called the contact Centre and was told the specials were offered only at the store. On Saturday I went to Fourways Checkers hyper, was told... Read more

Comments: 0
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Promotion 14 - 16 October 2022

Complaint from Hein on 15 October 2022 about Checkers.

A promotion on half lamb for R99 per kg was advertised for Friday 14 October – 16 October 2022. I visited Checkers Savannah in Polokwane at 11:00 on Friday 14 October and was told that the lamb had been sold... Read more

Comments: 0
Rating:

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