Complaint: Cheated out of $15.

on 18 February 2019 about American Family Care in category Healthcare

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My complaint:

I was forced to pay a copay before being seen by a doctor or nurse. I was told my copay would be refunded to me once American Family Care was paid by Humana. I was seen for a Wellness Check a flu vaccine – each has no copay. It has been 3 months after numerous phone calls to Humana American Family Care billing I still have not been refunded my $15 copay.

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Justified complaint?

Suggested solution:

I want refunded $15 as shown by my Humana insurance that I have no responsibility to pay for a Wellness Check nor a flu vaccine.

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1 year ago - We have posted a tweet about your new complaint about American Family Care

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