Complaint: Cash app scam

on 24 July 2020 about Cash App in category Payment Providers

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My complaint:

Gooday, my name: Anika Sands, 11334 SW, Pembroke Pines, FL 33025, phone number 786-312-2198, and email address:
Thursday, July 16, 2020 we(my son I)(Cedric Russ) called cash app customer support line(what we thought was cash app) at Benjamin, who was assisting with increasing weekly limited on the cash app card, Benjamin (name given) had us to download an app(Quick Support app) i didn’t realized until to late he had control over my cash app, he advised to close down my cash app and it will come back up in 20 minutes and there would be a bonus of 100.00 as well as all my money.Nevertheless, the call dropped my money was taken ($9959.00) I could not get back to my cash app account. However, I have an image of my cash app card( which should be link to my cash app account)..I contacted cash app support, in about 4 different email from their app, I have not heard back from them. Truly, I need a Resolution (I desperately need your assistance in trying to recover my funds) That’s my hard earn money and what I save to live off, any help or Resolution would be greatly appreciated; I also filed a police report and FBI report( on same date) but I need results and your help if possible. The email address that it was linked too was please help me I contact them over 40 times still no reply.

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Justified complaint?

Suggested solution:

I need all the money put back ASAP

Message from Robin from

9 months ago - We have posted a tweet about your new complaint about Cash App

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