While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Samthebarber80 on 16 January 2021 about Cash App.
Someone scammed me for $5700 dollars. The transaction was through cash app. I requested a refund and reported fraud . I feel like my money should be instantly refunded. They have track of everything so they see what’s going on.... Read more
Complaint from Randymartell on 15 January 2021 about Cash App.
My money was stolen from my account, 1000$ to be exact. They way it happened was someone hacked into my wife’s account who then funneled money from my bank account because my bank was connected to my wife’s account. My... Read more
Complaint from Moonabrown on 15 January 2021 about Cash App.
My account was hacked. Some disabled my number from cashapp and rested my pin..when I got the notification I went into my cashapp and had to hit forget pin to get a code sent to my email. By the... Read more
Complaint from janetwinkler1960 on 15 January 2021 about Cash App.
Irs sent both my stimulus payments to cash app account I never created and cash app won’t give the money back or return it and I have account and routing number Read more
Complaint from Just10 tyson on 15 January 2021 about Cash App.
I made a purchase for $1500 usingcostco.com I accidentally put in the wrong billing information for my cash card and Costco sent back the payment by cash app says I have to wait 6 to 8 business days to get... Read more
Complaint from Tavarisb27 on 15 January 2021 about Cash App.
I’ve been using cashapp for approximately 3 years and all of sudden early this morning i find my cashapp account closed with absolutely no reason why this was the only reason stated to me ( After a recent review of... Read more
Complaint from Misscisdorhands1@ gmsil.com on 15 January 2021 about Cash App.
Someone hacked my original cash app, took my info made another account under my name and not only gotv385.00 of mine but is harassing my customers ,family and friends for money. Read more
I’ve contacted cashapp 11x because i wanted to dispute transactions about my Cashapp Bitcoin’s. I was dealing with a company called Expert Investment Trade.com from Dec 30, 2020 - January 6, 2021. I made my last transaction January 6th.... Read more
Complaint from 42SR71 on 15 January 2021 about Cash App.
I reached out to CashApp for assistance in transferring the money from my old account to a new account I created since I don't remember my password for my old account. They said I just needed to provide some kidneys... Read more
Complaint from Dom7832 on 14 January 2021 about Cash App.
First I keep having lil problems with Cash App, there are very unreliable and my most recent problem is why I have to take my business else where. But I recently caught a flat and it below freezing temperatures, so... Read more
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