Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Closed account with my money deposited

Complaint from Paxylovepeace on 18 January 2021 about Cash App.

I have Been using Cashapp for some time now. Just recently, while i was out of town, I transferred my unemployment money from my bank to cash app because i couldn’t find my bank card. After about of week of... Read more

Comments: 0
Rating:

No refund or resolution

Complaint from Maria362 on 18 January 2021 about Cash App.

I sent $100 to my granddaughter for her birthday but the account O sent it to is her old account which she can't access anymore. Cash app will not refund my money or help her to get the money transferred... Read more

Comments: 0
Rating:

Etsy Scammer Allowed to Collect Through Cashapp

Complaint from WontBeDupedAgain on 17 January 2021 about Cash App.

I was on Etsy looking at a certain store, and decided to ask about a service the owner advertised for $100. That person, Fiona Lux asked me to communicate through email. Not suspecting anything, I said ok and did. I... Read more

Comments: 0
Rating:

Took my money

Complaint from Jay16829 on 17 January 2021 about Cash App.

I UPDATED THIS FUCKING CASHAPP APP AND WHEN I WENT BACK INTO MY STOCKS AND EVERYTHING DELETES ALL THE STOCKS I INVESTED IN GONE ALL TRANSACTIONS MADE GONE AND THE ONLY WAY TO GET MY STOCKS BACK IN I WOULD... Read more

Comments: 0
Rating:

Issue with Cash App not returning funds.

Complaint from gentryr1 on 17 January 2021 about Cash App.

Dec. 8th I sent a $850 donation to my church. The church's cash app account was no longer accessible to the church. When I was notified the cash app account was no longer accessible to the church, I... Read more

Comments: 3
Rating:

Cash app took my but bitcoins and stocks

Complaint from Lysslng on 17 January 2021 about Cash App.

I put money in stocks bonds as well as bitcoins. Cash app cancelled my account and couldn’t tell me why. I was able to move my $8 out but when I asked how to move my stocks bitcoins... Read more

Comments: 0
Rating:

Cash app money is missing

Complaint from Fee britten on 17 January 2021 about Cash App.

My cash App was hacked or someone tried to. They locked my account for 24 hours. I don’t know what happened but the next day i looked at my account and it was 0. When my original balance was 301.54... Read more

Comments: 0
Rating:

Cash App is holding my funds

Complaint from ChocolateChevonne on 16 January 2021 about Cash App.

I had an account set up with cash app. I had $1992 scheduled to go into my chime savings account. The day it was suppose to deposit, (after cash app said it was deposited) I closed the cash app account.... Read more

Comments: 0
Rating:

Refund for Mistake

Complaint from sherra on 16 January 2021 about Cash App.

I accidentally sent $500 to someone on accident, that I don’t even know. Through Cash app email communications they dont understand that I sent money to the wrong person, the transaction says pending but the money was taken out of... Read more

Comments: 0
Rating:

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