Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Cash App stole my money

Complaint from Steven Kadonsky on 21 March 2021 about Cash App.

A friend sent me $452 through Cash App. I have emails from Cash App saying it was sent and they even gave me the Cash App Identifier number. I never received the funds into my account. The funds were all... Read more

Comments: 0
Rating:

Aiding and abetting felony scammers

Complaint from Justaplayonallie on 21 March 2021 about Cash App.

I attempted to purchase a Nintendo Switch bundle I found on Facebook marketplace. Being someone who has sold online for years, it’s not uncommon to require proof of payment before sending tracking information. The seller asked for her money, said... Read more

Comments: 0
Rating:

Cash app is stealing my money

Complaint from Smascall85 on 21 March 2021 about Cash App.

I sent $900 dollars to my friends and it happened to be an old account that they no longer has access to. I spoke to cash app so they could resolve the problem and they told me they couldn’t do... Read more

Comments: 0
Rating:

Holding thousands.

Complaint from Shuth28 on 21 March 2021 about Cash App.

Over a week ago, I sold a laptop though cash app and sent the computer out for one day shipping. Out of my pocket. Sent ation and never received payment. $1200 was waiting for me while I needed a business... Read more

Comments: 0
Rating:

Scamming money

Complaint from Jacquie216 on 21 March 2021 about Cash App.

Cash App allowed an unknown user to access my account for $150. There was no exchange for goods and I did not know this individual who received the money. When I reached out to customer service, the only answer I... Read more

Comments: 0
Rating:

Stimulus money stolen

Complaint from DGHOSTJ954 on 21 March 2021 about Cash App.

I stay in S Florida I have never been to another country before in my life and I turn 30 this year.. 3 different meal kit companies in the UK combined for a total of 10 transactions to take the... Read more

Comments: 0
Rating:

Allowing theft

Complaint from Myslk230 on 20 March 2021 about Cash App.

Is Cash app user contacted me for a deposit on a car oh, I sent him fifty bucks. He continue to lie about titling the car and 4 month has ignored me, cash app will not contact me, let me... Read more

Comments: 0
Rating:

Theft

Complaint from Resha01092 on 19 March 2021 about Cash App.

I sent $200 dollars to the wrong person, and I informed cash app as soon as it happened. They told me to request my money through the person that I sent it to, but that person denied my request. Cash... Read more

Comments: 0
Rating:

Can't Access My Account

Complaint from Nell on 18 March 2021 about Cash App.

I'm Not Understanding Why My Account Was Closed For No Reason Thia Isn't The Time To Play With Soneone Money I Need Someone Get In Touch With Me Immediately Read more

Comments: 0
Rating:

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