Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

WORST CUSTOMER SERVICE

Complaint from Raejonesin on 17 July 2023 about Cash App.

I would have sponsor for an account that was my child's and deposit from Social Security got deposited into that account for her because it's her name so she needed her own thing well for no reason at all they... Read more

Comments: 0
Rating:

Transferred money with out approval

Complaint from Kimme on 27 June 2023 about Cash App.

Money was transferred out of my account and I did not approve the transfer I don't have a cash app I questioned the person who's named on my statement and he denys knowing anything about the transfer and said he... Read more

Comments: 0
Rating:

Payment issues

Complaint from orionss665 on 19 June 2023 about Cash App.

I am not able to request money to anyone . even i am also facing to type of errors one is i can send request or ask other to send you money. while others also not able to send me... Read more

Comments: 0
Rating:

Theft by cashapp

Complaint from PromoDiva on 08 June 2023 about Cash App.

I paid for 2 purchases at Walmart on 3/29/23 4/8/23 using food stamps and the difference of the non food items and delivery fee with cash app which were immediately debited at time of purchase. On 5/24/23 cash app... Read more

Comments: 0
Rating:

3rd party theft of my money

Complaint from Elois Lusk on 14 May 2023 about Cash App.

Barbara Faulk a so called friend called me with 3rd party claiming to be cash app rep while talking remotely working my cash app card stole $573.00 and hung up transaction shows went to Barbara Faulk called cash app suggested... Read more

Comments: 0
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Money taken from my account

Complaint from Biigtheezyblanco on 14 May 2023 about Cash App.

Money has been leaving my cash app twice w/o any transaction history of where it’s going AT ALL. When I contact support they can’t give me an exact date nor amount of when what is happening. Nor is it... Read more

Comments: 0
Rating:

Money was took of my account

Complaint from Glovercrystal1@gmail.com on 11 May 2023 about Cash App.

I was with a few people on 4-26-23 and someone got my information from my cash app and used they banking info and took 300 dollars from me and I have trying to get it back and they keep on... Read more

Comments: 0
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Ebony Anderson

Complaint from Annebby1 on 04 May 2023 about Cash App.

Walmart took off 17 some dollars twice off my cash app Read more

Comments: 0
Rating:

Illegally took funds twice

Complaint from Kerry71 on 04 May 2023 about Cash App.

I had an unusual amount of money taken from my account, two times. No record of the transactions, nowhere on my statements, no notifications, nothing. I contacted customer service and they mentioned it was money that was deducted... Read more

Comments: 0
Rating:

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