Our sentiment meter has identified a 33% increase in complaints about Cash App over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Cash App's offerings.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 45 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Jetty Travv on 01 May 2021 about Cash App.
I was trying to pay a rent yesterday and all of a sudden my cash app account wouldn’t let me pay my money out , said something about a verification, I don’t make that much on that app to be... Read more
Complaint from caleblewis2909 on 29 April 2021 about Cash App.
My account is currently hacked as of today 42921. They hacked my account, changed my pin and removed $1000 from my linked bank account. They then sold $1700 in stocks and opened a cash card and made several purchases. I... Read more
Complaint from Jerseygal on 28 April 2021 about Cash App.
I contacted cash app on 42621 to advise them I was scammed through there app out of 100.00 instead of then doing a charge back they insisted I didn’t load the money to my cash app which I always do... Read more
Complaint from LMCKENZIE on 28 April 2021 about Cash App.
I have been dealing with cash app for far too long about this investigation with so many people! I know that $212 being lost isn’t a huge deal but it’s still $212. After a couple weeks they refunded my money... Read more
Complaint from LCC2021. on 26 April 2021 about Cash App.
I have a business account with cashapp. Consumers made payment to this account but I was unable to verify the funds. Cashapp is requesting personal identifying information for a business account. I have sent numerous emails I get responses... Read more
Complaint from CEOTKO33 on 26 April 2021 about Cash App.
On April 20, 2021 a friend if mines sent me 0.0090 worrth if bitcoin at the time it was roughly 512 dollars worth of bitcoin. days and days passed and i got nothing but my friend proved to me the... Read more
Complaint from NCONYERS on 26 April 2021 about Cash App.
April 10th 2021 my phone was taken in a cache approaches was made to A contact I have never had any dealings with I notify cash app is the knee upon notified by my Wells Fargo account and submitted a... Read more
Complaint from donowens1215 on 25 April 2021 about Cash App.
Cash app has no limits on how much money that can be accumulated in your cash app account, but has a $25,000 limit on what you can take out each week. There is no bank or bank-like institution that does that.... Read more
Complaint from Natty on 24 April 2021 about Cash App.
I had $185 sitting in my account for some time and never cashed out. I was just given $170 for house warming gifts and a family member just sent me $200 and it shows I only have $275 in my... Read more
Complaint from Lady Leo50 on 24 April 2021 about Cash App.
I was scammed, when I unknowingly used use a fake 800 number, I thought was affiliated with Cash App, this situation just took place on April 15,2021,my money was stolen from my account instantly, I tried to cancel the transaction... Read more
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