Purchased multiple pairs of shoes from a reliable business. Their website went under construction during that time he said he was using cashapp temporarily... after several purchases I never received any shipping information or merchandise at all. Read more
Cash App complaints
Cash App Complaint Sentiment: Neutral
Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
They are not responding I do not want to press charges Read more
Cash app took my money
Complaint from MakyraTinning on 15 May 2021 about Cash App.
I had accidentally sent the same payment twice both transactions were taken from my account but only one was accepted by the recipient, once the first transaction was accepted the recipient deleted the app. I spoke to 3 cash app... Read more
Cash app deleted my account because I raised a dispute
Complaint from Sk5431 on 13 May 2021 about Cash App.
I made a transaction to cash app for $800 to a person who promised to send tickets for Disney theme park. He did send the tickets initially and I then sent the money via cash app. Later the seller canceled... Read more
Termination of services do to violation of terms of agreement?
Complaint from alexrota on 12 May 2021 about Cash App.
I was traveling from Calif back to North Carolina. During that time i logged out of my cash app. I was the first time i had ever logged out. When I tried to log in it asked... Read more
Money stolen
Complaint from Cbinner on 06 May 2021 about Cash App.
Money was accidentally sent to an acquaintance through the app. This acquaintance acknowledged that he had received the money. It was obviously a mistake and then he denied actually seeing it in his account. I asked multiple times for this... Read more
Fraud and account hacked
Complaint from Ldawg82 on 04 May 2021 about Cash App.
My account with you has been hacked by Kaycee Anne Eklund. I work many hours taking surveys and won $1000 rewards for my cash app account. She see i did and stoll me personal info and hacked my account a... Read more
This person that posted this add is a scammer Read more
Scammed for services not rendered
Complaint from 78Rich on 02 May 2021 about Cash App.
I pay for a date service and sent through cash app the $150 and they came back and threatened if I didn't send another $50 that I would be out all the money I had sent. I immediately tried to... Read more
Missing money from cash app
Complaint from jaterrawilliams on 02 May 2021 about Cash App.
Today I had about $8,500 on my cash app then my brother sent $1,500 which would make my account add up to $10,000. I checked my cash app after my brother sent the $1,500 and it was showing about $7,300.... Read more
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