Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Cash app scam

Complaint from Bishopgurl on 28 July 2021 about Cash App.

Someone from Facebook scammed me on my cash app by saying if I sent a certain amount to her then I would get a larger amount. When I sent the $199 she never sent me a payment back and instead... Read more

Comments: 0
Rating:

No Support AvailableProvided

Complaint from jwoozle on 27 July 2021 about Cash App.

Unable to receive response to problem other than form letter from computer that does not address concern. No one available to answer phones at contact number provided. Read more

Comments: 0
Rating:

ACCT COMPROMISED NO REFUND

Complaint from Loveelover on 26 July 2021 about Cash App.

I actually filed a complaint with the BBB over the fact that I had a total of $9000 stolen from my cash app. They even did their own investigation and emailed me letting me know that my acct was compromised... Read more

Comments: 0
Rating:

Refund denied by cashapp for no reason!

Complaint from Jesspeetz on 26 July 2021 about Cash App.

I recently had to move because my roommate who owns the house where I was renting a room at decided she didnt want me as a roommate anymore. This just so happened to be two days after I paid her... Read more

Comments: 0
Rating:

dispute

Complaint from Tyrone2382 on 24 July 2021 about Cash App.

i been going threw this for over a month. once they let someone use my accounts an a lot of people was scam .people threaten my life until i had to go public doing a live on social media.... Read more

Comments: 0
Rating:

refund denied

Complaint from DALLAS543 on 23 July 2021 about Cash App.

on July 16,2021 someone accessed my cash app account and took 2,300 dollars i reached out to cash app about a refund and they denied my claim stating they traced the transaction back to a phone i had used .... Read more

Comments: 0
Rating:

Transaction error

Complaint from Silas Hayes on 22 July 2021 about Cash App.

A guy I let barrow some money till he got paid, and when he did he sent me what he owed me through cash app. This was in May of this year. And today I received a notification about this... Read more

Comments: 0
Rating:

failure to release deposits

Complaint from Donna Cox on 21 July 2021 about Cash App.

I had money deposited to my cell number on cashapp in early 2021, and have not able to transfer the money to my checking account because they app was not available in Ghana, where I currently am. I have... Read more

Comments: 0
Rating:

Bitcoin account

Complaint from Jbss29 on 17 July 2021 about Cash App.

Unable to get my money out of the bitcoin account because the app isn’t working properly? I have talked to customer support several times and they keep giving directions on how to get the money out? But that’s not my... Read more

Comments: 0
Rating:

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