While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from AlyssaAnn207 on 18 August 2021 about Cash App.
Back in June of this year my account was compromised and I was intimidated and physically forced to provide a thief entry into my phone to steal five thousand dollars from my cash app account. They transferred the money directly... Read more
Complaint from FBRUFFIN on 16 August 2021 about Cash App.
I ordered merchandise from Amazon on a Friday night . Realized there was an error in the address on Saturday morning . Amazon cancelled the order and sent me a detailed letter stating my card will not be charged... Read more
Complaint from ElaineJonesz or ElaineJones55 on 14 August 2021 about Cash App.
Money was sent to me Thursday August 11th 2021 approximately 7:00 to 9:00 p.m. when I was instructed to allow cash app to future stop and will not allow me to add it and then cash app asked me to... Read more
Complaint from Lomaclan1221 on 09 August 2021 about Cash App.
I’ve not had access to my cash app for months having no one to contact not by email nor by phone no support whatsoever. Read more
Complaint from Tayy1107 on 06 August 2021 about Cash App.
I instantly cashed out $500 from my cash app to my bank account Saturday august 1st at 10:22 pm. They charged me $7.50 (15%) to have it done instantly. Sunday morning I look at my account it’s not there.... Read more
Complaint from awinn0925 on 06 August 2021 about Cash App.
A UCC1 Lien hold was placed on my cashapp account. The most recent deposits are advance child tax credits and unemployment income which is exempt from garnishment. I need these funds released per statutory requirements. Read more
Complaint from j.quirk83 on 31 July 2021 about Cash App.
I filed a dispute with cash app about a transaction on June 3rd for $90.40. I tried to stop the payment but they said there was nothing they could do until it was finished processing. So after the payment cleared... Read more
Complaint from Krazylyfe on 31 July 2021 about Cash App.
Cash app will not do anything if u send money to people online that has scammed u for the money I feel if there a bank why are they not doing anything to get my money back unless they are... Read more
On 7-28 My cashapp account was hacked by a scammer my cousin deposited 1500 in my account yesterday morning from our taxes and when I found out I tried to log in and it would not let me when I... Read more
Complaint from Kathy Masters on 29 July 2021 about Cash App.
Hello my name is Kathy Masters, I have a serious problem with the company known as Cash App. I use a cash app for my direct deposit and debit card services . On July 22, 2021 I received... Read more
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