Cash App Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Cash App over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Cash App's offerings.

Sentiment data last updated on March 29, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 51 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2136
Total complaints
2133
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2136 ratings

Cash App reviews: (2136)

Authentic experiences shared by our community for your benefit.

Hacked

Complaint from Madisonfb0292 on 01 May 2020 about Cash App.

I was hacked while I was in Shreveport,LA by a rashanda taylor they stole 250 then came back and stole 350. I tried to send them a thing to refund my money but they declined it. Read more

Comments: 0
Rating:

Scammers

Complaint from Twilliams on 01 May 2020 about Cash App.

I was scammed for 200 dollar's there is a ring of people male and female and kids as well who mislead people into thinking they work for cash app i have all there profiles and share them to facebook Twitter... Read more

Comments: 0
Rating:

Double chargers

Complaint from America on 01 May 2020 about Cash App.

I recently paid for items using my cash app and now today iam getting charged again money token out my account twice Read more

Comments: 0
Rating:

Cash card

Complaint from Suarezkt on 01 May 2020 about Cash App.

I submitted application for cash app’s debit card, few days later I received a notification that my card shipped. 10 days have passed and still no card was delivered. The customer service on the app is terrible, and there’s nobody... Read more

Comments: 0
Rating:

I want a refund from a scammer

Complaint from CameronG2345 on 01 May 2020 about Cash App.

Hi yes I was talking to a person who was willing to help me grow interest on my money and so I paid some cash to get the interest started so I paid my $80 and I was waiting a... Read more

Comments: 0
Rating:

authorized payment

Complaint from Nita on 01 May 2020 about Cash App.

Someone used my cash app card to place a order and it was Unauthorized by me. I have no idea who did it or how they even got all my information to make this purchase. The company of the purchase... Read more

Comments: 0
Rating:

real slick

Complaint from fraudf8tr1 on 01 May 2020 about Cash App.

i had $136.00 on my cash app left of a transfer from my bank to the cash app days befor, i tried to send a friend 130.00 leaving me 6.00 in cash app i was in a place with... Read more

Comments: 0
Rating:

He scam me from 50$

Complaint from Katherine on 01 May 2020 about Cash App.

He said he was gonna give me more but didn’t then I click refund and he decline it . Read more

Comments: 0
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Refund error

Complaint from Afm4twenty on 01 May 2020 about Cash App.

I sent money to my fiance for a plane ticket and we decided last minute to use bitcoin to transfer the funds between us. I 'requested refund', she accepted or ed the refund, funds were taken back off her app... Read more

Comments: 0
Rating:

They stole my money

Complaint from maticss on 30 April 2020 about Cash App.

$tycol23 is a scammer. I sent $50 to $tycol23 for a service but when it came time to pick it up they ghosted me and now they won't give me my money back. I could understand if they couldn't do... Read more

Comments: 0
Rating:

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