Missing funds
Complaint from Kwadarious sands on 12 July 2020 about Cash App.
6135.04 was taking out my account with out my permission Read more
Cash App complaints
Cash App Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
Scammed out of twenty five hundred dollars
Complaint from Mr hill on 11 July 2020 about Cash App.
Good evening everyone my name is Robert hill ,I would like to warn everyone about cash app scam 71020 I had a problem with my cash app account so I called customer services and instead of getting the problem fixed,I... Read more
Money took from account.
Complaint from ElectricDoe1 on 11 July 2020 about Cash App.
I called a number that I googled thinking it was a cash app rep. I told them I had a re-occuring charge that Pops up every week from Amazon. They said the needed me to download teamviewer quick support to... Read more
Where’s my money
Complaint from JdgeiohsvvHjUgehi7389477377 on 11 July 2020 about Cash App.
I have been waiting on two refunds the have still not arrived they had no costumer service at all literally nothing Read more
They close my account
Complaint from Medhat2311 on 11 July 2020 about Cash App.
And I have balance I tried many time to fellow the instructions to link it to my bank and every time failed I need my balance link to my bank to get back my balance Read more
I was scammed out of my money . I have the emails to prove it . I googled cashapp customer service number that’s what lead me to these criminals . I was than guided by a “cash app” representative... Read more
Overpayments
Complaint from smiffco44 on 11 July 2020 about Cash App.
The problem is when you have a problem there is no one you can speak with. I requested a refund from send the payment to the wrong person. The person sent me a request. Not sure what happened it was... Read more
Someone Scammed me Of 30$
Complaint from GeronLaymond on 10 July 2020 about Cash App.
This Person Was On Instagram and He was selling NBA2K20 Accounts I asked him What accounts he was selling he told me he would sell me an account for 30$ we was on FaceTime and He said send me the... Read more
Unsatisfied
Complaint from MoneyMillionzz on 10 July 2020 about Cash App.
My last payment sent to Eddie Johnson “ $Heedy135 “ was not held to agreement and I have requested a refund. This person has blocked me from all communication access and appears to be refusing to return the sent amount... Read more
Did not receive a payment
Complaint from Frdavis on 10 July 2020 about Cash App.
My husband transferred me money last week and they said it would be in the account Wednesday. It still hasn’t arrived, and I have emailed support twice with no response. Read more
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