Transfer fail
Complaint from SherrySteif on 13 July 2020 about Cash App.
Couldn't deposite cash from bank account Read more
Cash App complaints
Cash App Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 44 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
Can’t access account after lost my phone
Complaint from meromandy on 13 July 2020 about Cash App.
I lost my phone last week and purchased a new one when I tried to download my cash app accpunt and sighn in , I was told my account looks closed however I did not close my account so since... Read more
They not scanning my driver license
Complaint from Edergalen on 13 July 2020 about Cash App.
I have a account before ..but they closed it down without any reason.. Then I apply for now one.. And I order for my cash card they said its on the way..... Read more
I had a deposit from the irs in April 15,2020 into an OLD account I can not remember sum information I can verify numerous other aspects yet the customer service representative seems unable to work with me Read more
Loss of $1 off coffee boost
Complaint from Tryan3326 on 13 July 2020 about Cash App.
The only reason why I had gotten the cash app card was to use the coffee $1 discount, I know it seems like a little bit of money but I’m a active coffee drinker and I used this card with... Read more
Fraud email text phone call
Complaint from Callme on 12 July 2020 about Cash App.
I Catherine Greco need to report this fraud on my account 7023273395 I have closed this account and didn’t request any cash card and never have sent money only received money 3 times from Kimble Pruitt my brother this number... Read more
Froze all my funds didn’t give me a correct refund and kept my pandemic unemployment direct deposit with no explanation.
Complaint from Everett.robin3 on 12 July 2020 about Cash App.
Priceline refunded me $170 by cash app only gave me nine. That same day they kept my pandemic unemployment insurance payment from the state of New Jersey and it’s still pending three days later I contacted support six days ago... Read more
Holding my money
Complaint from JaimeLyn on 12 July 2020 about Cash App.
I've sent CashApp $650 to get a deposit that was sent to me and they have still not given me my money!! It's always now send this now send that and you'll get your money right away and still nothing!! Read more
Stolen money
Complaint from Kwadarious sands on 12 July 2020 about Cash App.
I called in because I could not withdraw money from atm and was told my card had a hold on it then I was told to to link a unknown account to My account and 6,134.04 was taken out my... Read more
Didnt get cash app card
Complaint from Baddielaya on 12 July 2020 about Cash App.
So i got my cash app card 5 days ago and it still hasn't came Read more
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