Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Unauthorized payment

Complaint from Steven1026 on 29 July 2020 about Cash App.

2 payments have been made using my account a $20 purchase and a $12 purchase once i noticed they werent sent to the right people i tried to refund the amounts but was declined i dont know the ppl who... Read more

Comments: 0
Rating:

Disappeared money

Complaint from Osolee83 on 29 July 2020 about Cash App.

on 72020 I added $1740 to my cash app balance. I was trying to cashout to a bank account. Suddenly my account balance was $0 and my account was closed. So now I dont know where my money went and... Read more

Comments: 0
Rating:

Dey closed my account

Complaint from MzbossladyTae on 29 July 2020 about Cash App.

They closed my account my money is there I need my money I can’t get in touch wit nobody ion knw if it was scammed or not but I want my money Read more

Comments: 0
Rating:

Scammers for puppies

Complaint from Wayne Jacobs on 29 July 2020 about Cash App.

I found a website that sold puppies I put my information in to be contacted. That Sunday I was contacted via text and asked to make a deposit for the puppy and then we could start the process. I sent... Read more

Comments: 1
Rating:

Closed my account due to violation

Complaint from Vbrennand on 28 July 2020 about Cash App.

Cash app closed my account foe violation. I don't use ot often but some people only have that option. I asked the support center why and they can not tell me! I don't understand and the bank I use is... Read more

Comments: 0
Rating:

Doordash Refund to Cash App

Complaint from Dionisio T on 28 July 2020 about Cash App.

I made an order with doordash for the total of $59.61 for an order at Rocco's New York Pizza on July 3rd, 2020. The restaurant was closed due to COVID, unfortunately. Doordash has sent me a refund receipt and I... Read more

Comments: 2
Rating:

Direct deposit

Complaint from RRB254 on 28 July 2020 about Cash App.

I’ve been getting unemployment for the last couple months. My money is deposited the same time every week and I have not yet received my money. I was suppose to get my deposit Monday July 27,2020 Read more

Comments: 0
Rating:

Scammer cat sales

Complaint from gbrooke1218 on 28 July 2020 about Cash App.

My daughter purchased a kitten on 72520. For 650.00The seller never gave her the tracking number and won’t return her email. I have also called and emailed. They tried to sell me the same cat. I have requested a refund... Read more

Comments: 0
Rating:

Refusing Refund

Complaint from EHURT on 28 July 2020 about Cash App.

I made a purchase on Wish that was never received. After multiple attempts to get my money back Wish is refusing. I contacted cash app to show them my attempts to get nearly $200 back for I received merchandise and... Read more

Comments: 0
Rating:

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