Burger King Complaint Sentiment: Neutral

Our sentiment meter has detected that Burger King complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -23%. While some customers might experience challenges with Burger King, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Burger King complaint process

Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Burger King?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Burger King complaints chart

We have received 106 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.

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Burger King complaint statistics

Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

510
Total complaints
509
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 510 ratings

How to contact the customer service of Burger King?

Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:

The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Burger King reviews: (510)

Authentic experiences shared by our community for your benefit.

One of your employees

Complaint from .. on 16 March 2023 about Burger King.

One of your employees is hanging out window asking every man for money including mine... Burger King I thought serves food but the impression I got there's prostitution going on I don't think it's right to have an employee asking... Read more

Comments: 0
Rating:

Order wrong

Complaint from Donnamlps@aol.com on 15 March 2023 about Burger King.

I ordered a bacon cheeseburger but guess what it had no bacon on it. How is that correct. I quit going there awhile because they never could get an order correct. There they go again ... Read more

Comments: 0
Rating:

Yelling to customer

Complaint from King11 on 10 March 2023 about Burger King.

While I was entering the store and placing an order, suddenly the person who said the order number started shouting. The man was about 5.5 feet tall with a black shirt, headphones and tattoos on his arms, shouting like he... Read more

Comments: 0
Rating:

Billed for meal items not given

Complaint from Frown on 08 March 2023 about Burger King.

On this occasion, and several others, meal items purchased and billed at drive through weren’t actually placed at the pickup window. This appears to be an ongoing problem at this particular Burger King store; hopefully fraud isn’t involved. Read more

Comments: 0
Rating:

Breakfast Bait Switch

Complaint from zemana on 06 March 2023 about Burger King.

The breakfast sign for a 8 Croissan'wich Meal shows a Croissan'wich with sausage and bacon, hash browns, and an orange juice. The price is $6.39. When I placed the order for a 8, the price was almost $8. When I... Read more

Comments: 0
Rating:

Hard onion rings

Complaint from DonnaD on 04 March 2023 about Burger King.

Mar 3,2023. I went to o burger king and ordered the 8 piece nuggets, which were fine, and small onion rings. I got home and tried to eat the onion rings and ended up trashing them because I couldn't eat... Read more

Comments: 0
Rating:

Restrooms

Complaint from Msstokes on 02 March 2023 about Burger King.

These restrooms at the burger kings out here in the Bay Area the RESTROOMS ARE NEVER CLEAN I WENT TO THE OUT HERE IN ALAMEDA CA AND THE TOLIET SEAT HAD PEEEEEE ALL ON TOP OF IT AND THERE IS TISSUE... Read more

Comments: 0
Rating:

A manager being rude

Complaint from jennazrt33 on 01 March 2023 about Burger King.

A manager named Rosie was being rude to my family we ordered breakfast sandwiches and employee messed up order and Rosie jumped on intercom and stated she cant change order because she made food already. She scolded me I was... Read more

Comments: 0
Rating:

Worst food quality

Complaint from Ghh on 23 February 2023 about Burger King.

I ordered some food from burger king from grand walk ludhiana ,the food was worst with got stomach infection , i am admitted in hospital after that Read more

Comments: 0
Rating:

Did not get the right service.

Complaint from Carlos Smith on 20 February 2023 about Burger King.

Wanted to place two newcomer orders on two different phones. Manager refuse to let me order on two different apps with the presence of the other person with me on two separate Accts. Was refuse service and was refuse purchase... Read more

Comments: 0
Rating:

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