Burger King Complaint Sentiment: Neutral

Our sentiment meter has detected that Burger King complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +9%. While some customers might experience challenges with Burger King, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Burger King complaint process

Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Burger King?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Burger King complaints chart

We have received 104 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.

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Burger King complaint statistics

Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

515
Total complaints
514
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 515 ratings

How to contact the customer service of Burger King?

Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:

The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Burger King reviews: (515)

Authentic experiences shared by our community for your benefit.

Terrible service

Complaint from NetteCooks 1966 on 14 May 2023 about Burger King.

They was rude had us waiting for 30 minutes i got a very offended l feel i should d be compensated Read more

Comments: 0
Rating:

Over charged

Complaint from KellyMacky on 14 May 2023 about Burger King.

I've been ordering ex onions on sandwiches most of my life time and I was charged for extra onions 2 weeks ago. I'm requesting $1.07 refund, please. I do not want to enter that store again, I along with other... Read more

Comments: 0
Rating:

Manager with Very Aggressive Attitude

Complaint from Mudhar on 30 April 2023 about Burger King.

The incident happened on Sunday April 30, 2023 around 21:50 when I asked for an order from one of the employees who was a lady. She accepted my order and she was about to start to serve me. Suddenly, there... Read more

Comments: 0
Rating:

Alfred Sims 4 23 2023

Complaint from Alfred Sims on 25 April 2023 about Burger King.

Issue: Customer service and the charge of a $16.83 meal. Items ordered: number one Whopper meal large and 8 cheese sticks. Customer service was very rude/nasty/belligerent. A proportion of the meal was not provided, only the drink, and cashier call the... Read more

Comments: 0
Rating:

did not honour validation code

Complaint from aloysiuos on 23 April 2023 about Burger King.

Gave my receipt with validation code but found our it was not honoured and I ah made payment. Wrote to manager and he never even acknowledged letter Read more

Comments: 0
Rating:

Availability

Complaint from El insatisfecho on 14 April 2023 about Burger King.

I arrived at the drive thru at 10:10pm. I was refused a vanilla shake because the machone was not available at that time, salt because they were out. When I asked about the receipt they told me they were... Read more

Comments: 0
Rating:

Buf in food

Complaint from JStinebaugh on 12 April 2023 about Burger King.

Meat had a bug crawling in it and food was old and hard. Read more

Comments: 0
Rating:

Burger King

Complaint from Luis class on 05 April 2023 about Burger King.

They gave me my two chicken sandwich and fries cold Read more

Comments: 0
Rating:

very rude employee

Complaint from teebone on 03 April 2023 about Burger King.

They always saying that there credit card machine is down and they only taking cash. When we get to the drive thru you can not see what you are ordering. The dive thru needs a completely overhauled period. People... Read more

Comments: 0
Rating:

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