Complaint: Boiler cover

on 14 October 2018 about 24/7 Home Rescue in category Repair Services

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

My boiler broke down and called out a engineer from 247 home rescue and had to pay £95.00 up front the next day the engineer turned up looked at boiler told me a part had gone and said he would order it ,I had a call from them the next day and I was told the part was not covered so ive got to pay £300 to get it repaired .I took out the cover in march and it covered parts and labour doesn’t say which parts are covered and which aren’t

Desired solution:

I would like them to honour there contact and repair it

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