It is of course very disappointing if an event where you've been looking forward to is cancelled. Fortunately, in most cases you can get your money back. We give advice on how to get this done. Read more
Complaints:
Spoofing is the act of masking a communication from an unknown source as being from a known trusted source. Spoofing can be attempted via emails, phone calls, websites, texts, GPS, IP addresses and servers. Read more
Making an effective complaint can be tricky at the best of times but the process becomes even more problematic when the company is based in China. Here’s all you need to know in order to complain against a Chinese company... Read more
If you’ve reached the end of the road with a company that just won’t listen then you may need to consider legal action through the small claims court to get money back or compensation. Small claims court claims are generally... Read more
If you make a purchase online and delivery is delayed or your order is lost or damaged then the good news is that you have rights and can claim accordingly. Here’s how to complain about failed deliveries. Read more
Are you fed up being fobbed off by companies as to why they can’t deal with your issue? Here are 5 of the most common customer service fob offs and how to avoid them. Read more
This blog answers the most frequently asked questions about a flight refund. When are you entitled to a refund? Where should you request a refund? What should you do if they don't issue your refund? Read more
We regularly see complaints about accounts that have been hacked. Maybe you were 'hacked'? Don’t Know How? It might be caused by Credential Stuffing. Read here how it works and (more important) how to protect yourself. Read more
Scammers see every one of us as targets. We all get calls, emails, and letters that try to steal our personal information, such as credit card or social security numbers. We will help you identify the common types of scam,... Read more
As the outbreak of Covid-19 continues to spread, it inevitably cause severe disruption to services across many different industries. This is causing a massive spike in complaints. We will advise you. We also have a list of Corona related... Read more
