While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Captain80 on 10 May 2021 about Binance.
I have noticed that some coins being priced lower than the global price. I understand there could be some price difference between the exchanges, but binance makes it very often and the price difference are huge like between 50 to... Read more
Complaint from Ayman_fakhrd@hotmail.com on 10 May 2021 about Binance.
I have my an account with binance since 2017 and i did not use it 4 years ago. The problem is i have forgot my password on binance and i lost my email account which was associated to my binance account... Read more
Binance make cash withdrawal virtually impossible. I have been attempting to withdraw my cash via their app for 2 weeks, but it is impossible. They have no customer service dept and their ‘help’ tab is merely a list of possible issues, none... Read more
Complaint from charles@wccs.co.za on 10 May 2021 about Binance.
Cannot access my account email verification gives 60 seconds but when it arrives 5 minutes later it has expired. I cannot get anyone to assist and are losing monies as i cannot trade at all Read more
Complaint from MiotkMarek on 09 May 2021 about Binance.
w dniu 29.04.21 zakupiłem kartą debetowa kryptowalute za 20 euro. Transakcja została anulowana i do dnia 09.05.21 pieniądze nie zostały przekazane na moje konto. Read more
Complaint from Sufyaan on 09 May 2021 about Binance.
I had a pending order on doge coin at 0.3000 which didn't trigger when the proce dropped below and did not trigger. I have attached an image from coindesk to show what the low price was, I can not attach... Read more
Complaint from Mbelsh on 09 May 2021 about Binance.
I opened an account with Binance in 2018 (before a Binance US was created). Since a separate Binance was created for the US market, I am not able to access my original Binance wallet and transfer funds to a... Read more
Complaint from 148246645 on 09 May 2021 about Binance.
您好， 我身份证过期了， 但是暂时无法续身份证。我可以用护照注册身份吗？ Read more
Complaint from Ghulam Asghar Imam Bakhsh on 09 May 2021 about Binance.
Good day , yesterday's i sold my coins USDT 171.34 to Mr Mrabas company and they send me one payment receipt as a screenshot where my name and acct number written and they give me time 6 hours for process... Read more
Complaint from Limberisha on 09 May 2021 about Binance.
Hello binance , why i can not buy from my credit cart . I just buy one time and the next time they say I need to buy from different card . Read more
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