While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Aami on 28 May 2021 about Binance.
I got a 3rd party fraudulent payment from a seller name aayush sharma. He is making his insta followers make purchases through binance p2p. And there is no product delivery. The 3rd party is just giving FIR to the person... Read more
Complaint from JamesT78 on 28 May 2021 about Binance.
HI, I recently set up an account and over the last 6 days I have been unable to deposit funds after my initial deposit. I am completely fed up can't even withdraw my funds. Luckily I didn't transfer a larger sum.... Read more
Complaint from Seannymac6 on 28 May 2021 about Binance.
11 days ago I transferred money from Binance to my bank account. I’ve never bloody received it. I’ve then Been on chat support and no one has helped me. Read more
Complaint from RB THAPA on 28 May 2021 about Binance.
my old portfolio and all transaction are included in my Gmail account. suddenly when i tired to login my account it automatically open as a new account. then all portfolio and transacation are missing.when i tired to verified ID it... Read more
Complaint from JoshBeynon on 28 May 2021 about Binance.
Binance took over 3000 from my bank account when I do not have an account with them nor did I authorise these payments. Read more
Complaint from Shine on 27 May 2021 about Binance.
Someone on Binance extort from me. He deceived me to release coin to him before making payment. He told me that Binance gave him the authority to set his own means of transaction so I trusted him and sent him... Read more
Complaint from haha.kukulele@gmail.com on 27 May 2021 about Binance.
They turn on the i dont have the varification during the evening and night, when the prices drop, and the next day they lift the requierment, when the prices are high and you cant accully trade how ur soposed to. Read more
Complaint from Zaf on 27 May 2021 about Binance.
I have made a crypto transfer (XLM) from my exodus wallet to Binance, but unfortunately I did not include the tag ID. I have raised this issue with Binance and provided all the information requested to allow them to find... Read more
Hi I met this trader online called Betty from Hong Kong and she told.me she has been doing it for over 3 years so she made me download binance app and verify it then we started at £100 and then... Read more
Complaint from JasmineAli on 27 May 2021 about Binance.
I changed my password on my Binance account and now my funds have been locked into the account for 24 hours when I need to transfer the funds across as soon as possible. I spoke with a consultant on the... Read more
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