While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Kamila CW on 09 November 2022 about Binance.
I have assets on Binance US, about 4k. For whatever reason they blocked my account, without ever telling me the reason why. Its been 2 weeks, I have already sent them all videos and documents they have asked me for... Read more
Complaint from Wendyb on 03 November 2022 about Binance.
I purchased bitcoin from Binance on October 30th. The $1000 ACH cleared my bank on Nov 2nd. Binance disabled my account on Nov 1st. I provided more than adequate ID to unlock my account and get a refund. They are... Read more
Complaint from Raltonfro on 30 October 2022 about Binance.
My money 104$ is just gone out of my account Read more
Complaint from Hamish on 29 September 2022 about Binance.
Deposit from Nexo not received. No reason given and I was charged recovery fee. Return not retrievable on Nexo. Cannot log into Binance. My password is always the same but Binance says it is wrong. Cannot log in, Have... Read more
Complaint from CVoya on 28 September 2022 about Binance.
I waited for someone to look into a technical issue with payment. Someone came online quite quickly for the chat service 247, sweet. I explained the issue and sent details. I got told they will get back to me in 15-20 min, sweet. Then... Read more
Complaint from MyReD4D on 26 September 2022 about Binance.
On August 22, 2022, I was informed that I had completed the Basic Verification process and I could begin using their services. A few days later, I completed the Advanced Verification: On 0906f2022, i made a wire transfer of $15,000.00 to... Read more
Complaint from Yaseen Ullah on 03 September 2022 about Binance.
I have transferred account to this. TQLmXJakJQdy2YFx39AmqLp1mKTdDTs8RS Now he has blocked my number and not sending nft to me please help Read more
Complaint from Coval on 01 August 2022 about Binance.
I made a transfer from my Binance account to my City Bank account in Dec 2021 Initially the $700 was transferred on the 29th DEC 2021 to my Binance account. After I traded online I transferred the amount back this was for... Read more
Complaint from Hollianrose on 29 July 2022 about Binance.
I opened a Binance.US account with the understanding that I would be able to buy bitcoin and then send it to another wallet as long as I had verified my account . Which I did and then after that got... Read more
Complaint from Marguerite Ann Young on 20 July 2022 about Binance.
Ihave worked with Binance.US support since December 20, 2022 to withdraw funds that were deposited by mistake in an attempt for a scam operation. I have no less than 25 email messages and 5 attempts to send video to Binance.US... Read more
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