Zbigniew Grzegorz Jakubowski
Complaint from Zibi on 01 June 2021 about Binance.
I have hacked my laptop and someone use AnyDesk program to get access to my account Please stop the payment for my account Nr.170700030 Read more
Binance complaints
Binance Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Binance complaint process
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Binance?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Binance complaints chart
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Binance complaint statistics
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
1092
Total complaints
1084
Open Complaints
0
Complaints pending
8
Complaints resolved
1.1
1092 ratings
Binance customer service FAQ:
Why should I file a complaint about Binance on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
What kind of complaints can I file on Complain.biz about Binance?
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
What are the most common complaints about Binance?
According to our own complaints database, some common complaints about Binance include:
- Deposit and withdrawal problems: Some customers report delays or issues with depositing or withdrawing funds from their accounts.
- Account access issues: Some customers report their accounts being locked or suspended without any explanation or recourse.
- False liquidation, sometimes users may experience delayed or unfair liquidation of their assets or liquidation of the wrong assets, resulting in significant losses.
- Security concerns: Some customers report concerns about the security of their accounts or the Binance platform in general.
- Incorrect account balances: Some customers report discrepancies between their actual account balances and what is displayed on the Binance platform.
Can I expect compensation or a refund if I file a complaint through Complain.biz about Binance?
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Binance customer service directly?
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
How to contact the customer service of Binance?
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-888-986-6849
Contact form:
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Binance reviews: (1092)
Authentic experiences shared by our community for your benefit.
TRANSACTION ERROR
Complaint from 82837292 on 01 June 2021 about Binance.
Good Afternoon. On the 27th of May, 2021, I made a transfer of 0.4783 BNB to a non-binance address and they haven’t been credited. Please help TXID : 52B8E1FC3629317127B38565D51DF2A8BC99BDE0D24D52551EC030135BF27AD6 I forgot to add a transaction hash and the wallet is a... Read more
Binance is a shady exchange
Complaint from Othman on 01 June 2021 about Binance.
Binance is not a safe exchange. They lost my tokens. I sent them to binance and I can see the transaction and all data on the blockchain. I opened a case with support and till today it says “in review”.... Read more
Scamer Snatch my bitcoin
Complaint from Muhammad farooq on 01 June 2021 about Binance.
Helo Sir, Cryptobeneficiary FX Contact with me through Telegram. Mr Trevor fake name Offered trade of Crypto mining .He offered Bussiness plan of investing 200... Read more
Poor Customer Service
Complaint from iMayan on 31 May 2021 about Binance.
I’ve sent about 6 tickets in total to binance for the same issue. I sent BNB coin from my trust wallet to the binance app and i never received it. It’s been over 3 weeks and I have never received... Read more
lost deposit and frozen account
Complaint from Russb@broadstar.com on 31 May 2021 about Binance.
I made a $5000 deposit a month ago. the site shows that it went through, the funds were withdrawn from my bank account, but the never showed up in my Binance account. They also froze my account so I cant... Read more
One girl who I thought she loves me and want to help me to make money from trading so I place some money on Binance then transfer to this website (I don't know anything about trading so I let myself... Read more
I couldn't withdraw my $3000 of crypto in time
Complaint from Gadareth on 31 May 2021 about Binance.
When I tried to enter Binance to withdraw my funds, the site told me it was out of service and they can't provide access to restricted users. Read more
AED 99- EXCESS DEDUCTED MOBILE NO 055 985 1933
Complaint from 0559851933 on 29 May 2021 about Binance.
I HAVE DEPOSITED USD 100- IN MY ACCOUNT THROUGH CREDIT CARD ON 22.05.2021 AND ON SAME DAY MY AED 99- IS MORE DEBITED FROM MY CARD WITH SAME REFERENCE NUMBER PLEASE CHECK AND REVERT Read more
Limit order
Complaint from Jemiah Hernandez on 29 May 2021 about Binance.
On 51921, I place a limit order for 3 SOLANA for $35 each. The order filled with the correct price, but I only received 2.997. I immediately email Binance via the app with screenshots of the error they have not... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
