While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from ECCW on 03 June 2021 about Binance.
I've been unable to trade on binance for over a year now. I've submitted at least 3 tickets and it's always the same response saying that they're dealing with a large volume of tickets and they'll get to it when... Read more
Complaint from traviscroto on 03 June 2021 about Binance.
I submitted a ticket (881886) 6 weeks ago and I have yet to receive a reply. I have tried reaching out multiple times but nothing. I have 4 BNB being held up and would like my money and this ticket... Read more
Complaint from OHNN on 03 June 2021 about Binance.
Hello, I have created my Binance account with an initial discount on trading fees of 20%. It was indicated in the application panel as I was signing up. Then I also have used the option of BNB discount of 25%. The second... Read more
Complaint from OzzieJoe on 03 June 2021 about Binance.
Binance has “temporarily” frozen my account for a month now. In effect, stolen it. I joined Binance in Oct 2017 bought some crypto and after the big drop in 2018 did nothing until this year in April when BTC started to... Read more
Complaint from Karen Israel on 02 June 2021 about Binance.
I received a call on Monday the 1st of June 2021 at 20:43 from an individual stating that he was a manager from Lloyds Bank, his name being Mason Andrews. He stated that there has been illegal transactions on my... Read more
Complaint from DunnyJ on 02 June 2021 about Binance.
After making a deposit from my bank to binance For USDT, I made two transactions of $1500 twice totaling US$3000, the funds left my bank account and in the notice center on the binance app said that the transaction... Read more
Complaint from DunnyJ on 02 June 2021 about Binance.
After making a deposit from my bank to binance For USDT, I made two transactions of $1500 twice totaling US$3000, the funds left my bank account and in the notice center on the binance app said that the transaction... Read more
Complaint from anoexpress@gmail.com on 02 June 2021 about Binance.
One of the hacker called me and hack my personal details and and believe that opened an account with binance . Read more
Complaint from Njaz on 01 June 2021 about Binance.
Hey, I had a active order to buy the BTC at usd 35750 On 2nd June 2021 at 1:25 AM IST, the price went down as low as usd 35726.26 however my buying order didn't processed. I missed an opportunity to book... Read more
Complaint from 21819225 on 01 June 2021 about Binance.
I had a SL set on my sell order at 2570 and it decided to expire itself resulting in my trade getting liquidated. I set the sell order at 2538 and set my Stop loss at 2570. This has always... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
