While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from DonnaCT on 23 August 2021 about Binance.
I withdrew BNB to my metamask wallet on the BSC network. I have the tax id but the taxid does not reflect on BSC scan and the BNB has not arrived in my metamask. This money has dissappeared out of... Read more
Complaint from 185940183 on 22 August 2021 about Binance.
I write this email to notify the support team about my account verification not accepted. They said it was rejected as a result of me having multiple accounts. I want to make use of the current account as I have trades... Read more
Complaint from angelo1903 on 22 August 2021 about Binance.
I just purchased a 1000$ worth of BNB using my Debit Card. The money went through and deducted from my account; but the transaction failed and says unable to process. Is there anyway you can help? Read more
Complaint from Olarewaju Gbolabo on 22 August 2021 about Binance.
Greetings.My assets have since Friday 19-08-2021 have since reflected 0.00000 .I have thought this was a system error and waited patiently but I’ve not seen any changes.P Read more
Complaint from Frenchsultan75 on 22 August 2021 about Binance.
I ve been using binance since early this year. I had over USD 100,000 spread between spot, stacking and BNB Pool. I ve never traded any currency , my crypto was in Binance to enjoy Stacking and BNB Pool. Since... Read more
Complaint from vangiepunzalan on 22 August 2021 about Binance.
I funded to my binance account using my debit card 3x as a proof i can provide ; debit card no., exact time of ation and amount of USDT and BNB SMS from my cell phone. Read more
Complaint from Binance user on 20 August 2021 about Binance.
Binance is requesting users of their API to go through intermediate identification. This involves 3d scan of face - they are using instruction to shake you head without which it is not possible to complete identification. Camera picture is not... Read more
Complaint from Vinluanjessa1 on 20 August 2021 about Binance.
I funded a total of $200 and $58 dollars to my binance account going to my meta mask wallet address . And someone has access to withdraw to different address. Read more
Complaint from icenov@hotmail.com on 20 August 2021 about Binance.
Hi Since yesterday I have been trading on isolated margin but the profits are not reflecting. I am not happy about paying interest on margins I am not receiving profits on. Kind Regards Justice Read more
Complaint from faizananjum7722@gmail.com on 20 August 2021 about Binance.
I accidentally delete some data of my Binance App. After the deletion i try to login but it was showing the password is incorrect, but i was entering the correct password. However, I changed my Password and log in to my... Read more
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