While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from alkamath66 on 25 August 2021 about Binance.
I am trying to register on biance.com. whenever I put the security code it shows that the code is invalid. Can you help? I tried to create an account using mobile number as well . It is in vain. Read more
Complaint from alon moyal on 25 August 2021 about Binance.
a few weeks ago I've tried to sign into my account but it was unsuccessful because you claim that I am a US citizen. I am not a US citizen and I also ed it by the binance verification When I open... Read more
Complaint from Mustafa786bilal@hotmail.co.uk on 24 August 2021 about Binance.
I have made transfer from binance etherum to coinbase etherum wallet yesterday 23.8.21 at afternoon but still til now I haven't received any money in my coinbase account yet. Read more
Complaint from johnquin on 24 August 2021 about Binance.
You make it fucking impossible to register and log in. It should be straight forward. Every time I try to log in, your system tells me to enter a Verification code that you claim was just sent to my email... Read more
Complaint from msavage on 24 August 2021 about Binance.
I can not tranfer my funds from Binance.com . I have close to $6,000.00 of funds locked in banance.com and I can not get tech support or anything, I am ready to file a claim to retrieve my funds. I... Read more
Complaint from Jesseswagz on 23 August 2021 about Binance.
I bought 70 SNM Token for 10$ on 18th April 2021 But now I'm seeing just 7.0 of it In my wallet with no record of a sell order or swap Buy Order No. 42712955 Binance Account ID 58074427 Read more
Complaint from Moatse.donald@gmail.com on 23 August 2021 about Binance.
Every time I want to login it says attempt new ip address Read more
Complaint from Shahid on 23 August 2021 about Binance.
Sir please help me I have login my binance account after few days . I have been asked to login with ID and password . I did it . But now, I don't have my money in my wallet Read more
Complaint from kristijan.despotov@hotmail.com on 23 August 2021 about Binance.
i cannot send me access code to recover password on mail nor on phone what i need to do Read more
Complaint from InKC76 on 23 August 2021 about Binance.
I transferred XLM token from CoinBase Pro to Binance US account. I initially deposited 100 coins to verify the transaction would go through. I then initiated a transfer of a larger amount. The second transaction did leave... Read more
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