Im filling a complain about the verified seller on your website. I purchased USDT in your website P2P i found the seller name ⭐NoNNoN⭐. While having transaction with the seller he provide me all the details on how to send the... Read more
Binance complaints
Binance Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Binance complaint process
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Binance?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Binance complaints chart
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
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Binance complaint statistics
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
1092
Total complaints
1084
Open Complaints
0
Complaints pending
8
Complaints resolved
1.1
1092 ratings
Binance customer service FAQ:
Why should I file a complaint about Binance on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
What kind of complaints can I file on Complain.biz about Binance?
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
What are the most common complaints about Binance?
According to our own complaints database, some common complaints about Binance include:
- Deposit and withdrawal problems: Some customers report delays or issues with depositing or withdrawing funds from their accounts.
- Account access issues: Some customers report their accounts being locked or suspended without any explanation or recourse.
- False liquidation, sometimes users may experience delayed or unfair liquidation of their assets or liquidation of the wrong assets, resulting in significant losses.
- Security concerns: Some customers report concerns about the security of their accounts or the Binance platform in general.
- Incorrect account balances: Some customers report discrepancies between their actual account balances and what is displayed on the Binance platform.
Can I expect compensation or a refund if I file a complaint through Complain.biz about Binance?
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Binance customer service directly?
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
How to contact the customer service of Binance?
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-888-986-6849
Contact form:
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Binance reviews: (1092)
Authentic experiences shared by our community for your benefit.
Fraudextorcionblackmail
Complaint from kristie ward on 07 September 2021 about Binance.
I was in correspondence with a company called Binance in the Uk. I was asked to pay a fee to have my funds released in which I did.I paid them a sum of $1400 to unblock my account. Further... Read more
Selling bitcoin
Complaint from Jordan Edouard on 06 September 2021 about Binance.
I sold my bitcoin which was worth 61$ for BUSD The order was filled but there is no amount of BUSD in my wallet. I Sold my bitcoin at a higher price and I am sure that there is no... Read more
Stolen XRP
Complaint from billclawson1 on 05 September 2021 about Binance.
49,980 XRP were stolen from my CoolWallet by unknown source and deposited to a Binance account. CoolWallet say Binance must help locate person to help retrieve assets. CoolWallet opened 7192021 and XRP taken 8112021. any help would be great. Bill Read more
Network Suspension and long transfer times
Complaint from LKK on 03 September 2021 about Binance.
Suspension of ADA network with added long period transfer times is not acceptable when time is critical to customers. Something needs fixing or upgrading to handle this matter. It has cost me and I am sure lots of others because... Read more
Empty Wallet
Complaint from jacquimack1 on 02 September 2021 about Binance.
After upgrading to a new mobile phone I tried accessing my Binance wallet only to find that the balance was zero. I registered the new mobile phone and also my laptop expecting that once verification had been completed and ed that... Read more
Logging issues
Complaint from Muhbee on 02 September 2021 about Binance.
I lost my phone some weeks back and after getting a new one am been unable to log into my account. I applied for a change of password and no code was sent to me and am clueless dnt know... Read more
Missing Money
Complaint from Reylan on 27 August 2021 about Binance.
We used our ATM card to buy crypto and it was listed as failed, but we received a notification from our bank that the money was deducted. I followed up with both Binance and bank, but they just pointed out... Read more
fake gmail of binance pakistan
Complaint from munawar on 27 August 2021 about Binance.
focustrade withdraw me eth token of 10500$ but i did not receive in my binance trust wallet pakistan binance gmail me that your amount is on hold until you pay 500 $ fee you will not get withdrawal i understand... Read more
I was hacked
Complaint from alcaidgi15 on 26 August 2021 about Binance.
I was attempting to log in my Binance account on my PC but then when I realized I was on the wrong site It was already too late.All my money was gone and eventually a notification appeared stating that withdrawal... Read more
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