While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from djr0726@gmail.com on 22 February 2021 about Binance.
On Feb 17, 2021, I requested (request 385994) that 2 factor authentication (2FA) be reset on my Binance.US account. To do so Binance.US Customer Support asks that customers take the following 3 steps: 1. Attach the same photo of your... Read more
Complaint from Rajan Rana on 21 February 2021 about Binance.
I got Scammed. Please review my Documents and Binance involvement URGENTLY Read more
Complaint from rfcd17@gmail.com on 21 February 2021 about Binance.
In 5th February I purchased some 50x leveraged ETHusdt future contracts which generated a PL of about 1.6 ETH. However when I closed position with market price all contracts were sold for 0 PL. Read more
Complaint from Andypybus on 20 February 2021 about Binance.
Around a year ago I lost around $500 worth of ICON. The monumental ‘confusion’ (which appeared deliberate) referring to wrong tokens etc. I ended up giving up due to frustration. Some time afterwards, I Tried to transfer what is... Read more
Complaint from pasanders@gmail.com on 19 February 2021 about Binance.
My balance has gone down to zero, not showing any coins I have. This is the same on the android app and windows desktop app and website. The so called live chat is BS. I want to be able to talk... Read more
Yesterday I converted DOT to BTC and today all my cryptos are gone with a bill 0. What is going on. Support also does not work too. Read more
Complaint from santhosh.gaddam339@gmail.com on 19 February 2021 about Binance.
I logged into my account and surprised to notice that my deposited savings XRP and Dogecoin were missing. Also Cardano is missing worth 1000 Euros from spot trading list. Read more
Complaint from NickP on 19 February 2021 about Binance.
I have 2 Binance accounts, can still access them but absolutely nobody is available to assist. Chat queues last between 4 and 7h (not kidding) and if you are not in front of the chat for 10s the agent arrive,... Read more
I am writing to inform you nearly 6 months I tried to withdraw my mom from binance but still I can not achieve to do it!!! My question is why to deposit is do easy but to withdraw is so difficult?... Read more
It has been already one month, that Binance promised me to refund my money back in to my bank account. Contacted them over than 8 times and always said: will be procssing withing 3 days. Absolutely lost my faith in this... Read more
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