While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from 64299253 on 27 February 2021 about Binance.
My complaint: I funded the Binance account with 3x $200 ($600) which was deducted by my credit card. It did not update on fiat Binance failed to converting busd. I contacted my bank and they said that my credit card was... Read more
Complaint from Shockandaw on 27 February 2021 about Binance.
My order is stuck pending, I am unable to edit or cancel the order. Was a trade from VTHO to USD. I have contacted binance and they just told me to cancel the order under the order history tab. I... Read more
Complaint from Ecollado on 26 February 2021 about Binance.
I purchased tons of cryptocurrencies back in 2017 including Bitcoins and now I come to realize I can't log in to claim or move my currencies out of Binance.com to Binance.US or anything. Had tons of ADA TRX BTC... Read more
Complaint from Adaholder on 26 February 2021 about Binance.
About a week ago, I withdrew about $500 in ETH from my Binance account to be deposited in my newly created Binance.US account. Binance shows the transfer as successful but my funds still have not shown up in my Binance.US... Read more
Complaint from Murphy on 25 February 2021 about Binance.
I funded the Binance account with €500 which was deducted by my Irish bank visa card. It did not update on Binance. I contacted my bank and they said that my visa card was definitely debited. I have been... Read more
I just get scammed by a guy called bismark adomako Nickname silas, he flashed debit I said I should which I did but the money wasn't in my account at all. I noticed after ing is transaction Some of 91.19$ And the guy... Read more
Complaint from Andrast on 23 February 2021 about Binance.
I deposited money into my binamce account to buy doge when it was low. 1 hour later and my money has still not arrived even though it's left my bank account. Same thing happened yesterday causing me to process a... Read more
Complaint from KISTIAN_M_J@HOTMAIL.COM on 23 February 2021 about Binance.
I have successfully withdrawn 1.33485714 ETH from my account in finance and after more than one day the Ether hasn't arrive Read more
Complaint from m_derijke@hotmail.com on 22 February 2021 about Binance.
I made a deposit via ideal to buy ETH, in the overview it said 0% commission etc. I deposited 10.000 euro. When I submitted the deposit and 10 seconds later check my account on my Binance the ETH i bought... Read more
Complaint from Jatin on 22 February 2021 about Binance.
On p2p trading platform, i had bought Aud against USDT. I got the payment but from different name. I thought that would be normal as company could be sending you money from different account name. The next day, the payer... Read more
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