Denial to Board, Alternative ticket provided with a week delay in departure
Complaint from Vladalevtsun on 22 May 2023 about Swoop Airlines.
Flight from Punta Cana to Toronto experienced multiple delays. Original departure time of 1:40 PM on May 20th. Swoop sent notifications about delays, rescheduling to 2:30 PM, 3:00 PM, and finally 3:40 PM. Delays attributed to a Traveller Medical Incident involving a flight... Read more