Complaint: Air Aurela Flights Monarch

on 18 July 2017 about Monarch in category Airlines

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My complaint:

Monarch Airlines Aurela Flights
Has anyone else had experience of Monarch Airlines Aurela Flights?
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Today the has been a technical problem with Monarch Airlines Aurela Flight from Birmingham airport to nice flight, have you information on any Monarch Airlines Aurela Flights? To or from UK, Nice, Tenerife or Spain?

Flights in and out of Birmingham international airport were suspended for about two hours on Friday after a plane skidded on to grass while taxiing after landing. The 135 passengers and crew members on Monarch flight ZB467 from Nice left the 737-300 aircraft by steps. There were no injuries.

Monarch said the plane, operated by the Lithuanian company Aurela Airlines, was understood to have left the runway while it taxied to the terminal. “Passengers have now safely disembarked from the aircraft and have been coached to the terminal where they are being cared for by Monarch Airlines staff,” said the company.

At this time we understand that no passengers or crew have sustained any injuries. Monarch apologises to all passengers on board and is offering them all possible assistance. Monarch is working with Birmingham airport to move the aircraft and is fully assisting with the authorities. As a standard precaution emergency services have attended the aircraft.

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Justified complaint?

Suggested solution:

Not sub contract flights

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