Complaint: A hold on my RushCard

on 24 February 2021 about RushCard in category Payment Providers

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My complaint:

I put a hold on my card to keep someone from using it. But now I can’t log in to my Rushcard account because it Lock……and now I can’t remove the holdpause on my card to withdraw money. I keep calling Rushcard customer service but they keep giving me the run around about me enrolling my phone number to Rushcard text. But my number won’t enroll with Rushcard-and customer service refused to remove the hold on the card so I can withdraw money to pay bills. I stuck with no gas money, food, mortgage payment, etc…because they refused to remove the hold on my Rushcard prepaid visa. I need Rushcard to remove the hold on my card without the B.S so I can withdraw my money.

Joseph Wilson

0 0 votes
Justified complaint?

Suggested solution:

By removing the hold from my card so I can withdraw money because I got Bills to pay.

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